Hospitality Laundry Manager — Operations Leader

Hilton Bali Resort; Provinsi Bali; On-site; IDR 100,440,000 - 145,080,000; Full time

Job summary

Hilton Bali Resort is seeking a dedicated Laundry Manager to lead our laundry operations and maintain the highest standards of cleanliness and guest satisfaction. You will oversee linen quality, inventory, and equipment efficiency while guiding a team dedicated to exceptional service.

Join a globally recognized hospitality leader committed to excellence. Develop processes, ensure safety compliance, and collaborate with suppliers to enhance our laundry programs and guest experiences.

Qualifications

• Proven experience managing laundry operations in hospitality settings.
• Strong leadership and organizational abilities.
• Solid understanding of housekeeping standards and guest service.
• Skilled at resolving guest concerns effectively and promptly.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily laundry operations to ensure clean linens and uniforms meet quality standards.
• Maintain facility and equipment efficiency, adhering to safety protocols and regulations.
• Monitor linen quality, inventory levels, and production reports to optimize rewashing and replenishment.
• Manage budgeting, payroll, purchasing, and cost controls to improve operational efficiency.
• Implement best practices for chemical handling and safety in collaboration with suppliers.
• Provide coaching and development to team members to foster a positive work environment.

Skills

Team leadership

Organizational skills

Housekeeping procedures

Guest complaint handling

Communication skills

Attention to detail

Job description

Hilton Bali Resort is seeking a dedicated Laundry Manager to lead our laundry operations and maintain the highest standards of cleanliness and guest satisfaction. You will oversee linen quality, inventory, and equipment efficiency while guiding a team dedicated to exceptional service.

Join a globally recognized hospitality leader committed to excellence. Develop processes, ensure safety compliance, and collaborate with suppliers to enhance our laundry programs and guest experiences.