Hospitality-Driven Property Operations Leader

Rukita; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Rukita in Jakarta is seeking a hands-on Property Manager to lead day-to-day property operations, ensuring cleanliness, safety, and high service standards for residents.

You will supervise housekeeping and on-site teams, manage schedules, monitor performance, and drive maintenance activities to keep buildings ready and compliant.

The role requires hospitality-minded problem solving, strong leadership, and the ability to coordinate with maintenance, customer experience, and tenant relations teams.

Qualifications

• Bachelor’s degree or diploma in Hospitality, Property Management, Facilities Management, Operations, or related field.
• 3–5+ years of experience in property operations, hospitality operations, facilities management, or building management.
• Experience supervising housekeeping or on-ground operational teams.
• Strong understanding of building operations, service standards, and facility upkeep.
• Hands-on, detail-oriented, and comfortable working in a fast-paced operational environment.
• Strong problem-solving, team leadership, and stakeholder coordination skills.
• Willingness to work mobile and manage shift-based or operational schedules when needed.

Responsibilities

• Oversee daily operations of assigned property/properties, ensuring cleanliness, functionality, safety, and readiness standards are maintained.
• Monitor building condition and ensure preventive and corrective maintenance activities are executed properly.
• Conduct regular property inspections covering rooms, common areas, facilities, and building systems.
• Ensure compliance with operational SOPs, safety standards, and property regulations.
• Supervise housekeeping staff and other on-site support teams to ensure cleanliness, service quality and productivity.
• Manage scheduling, task allocation, attendance monitoring, and day-to-day performance of on-ground teams.
• Conduct routine quality checks on room cleanliness standards, and public area upkeep & cleanliness.
• Coach and guide site teams to maintain consistent service standards.
• Support manpower planning and escalation of staffing needs when required.
• Monitor inventory of housekeeping supplies, linens, amenities, and operational materials.
• Support security process and ensure proper use of company assets.
• Report damages, unusual incidents, and asset risks proactively.
• Track property operational performance metrics such as cleanliness scores, issue resolution, and service levels.
• Prepare routine operational reports and elevate risks/issues as needed.
• Support implementation of process improvements to improve efficiency and tenant satisfaction.
• Collaborate cross-functionally with maintenance, customer experience, and tenant relation operations teams.

Skills

Team leadership

Operational discipline

Hands-on problem solving

Hospitality mindset

Stakeholder coordination

Shift scheduling

Quality checks

Education

Bachelor’s degree or Diploma in Hospitality, Property Management, Facilities Management, Operations, or related field

Job description

Rukita in Jakarta is seeking a hands-on Property Manager to lead day-to-day property operations, ensuring cleanliness, safety, and high service standards for residents.

You will supervise housekeeping and on-site teams, manage schedules, monitor performance, and drive maintenance activities to keep buildings ready and compliant.

The role requires hospitality-minded problem solving, strong leadership, and the ability to coordinate with maintenance, customer experience, and tenant relations teams.