Head of Retail Analytics & Big Data Strategy

CIMB Niaga; Tangerang Selatan; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

CIMB Niaga seeks a senior analytics leader to drive big data initiatives across the bank, leveraging structured and unstructured data to generate insights and revenue opportunities. You will guide cross-functional teams in Retail, Digital, and CX analytics, delivering measurable business value.

The role emphasizes customer journey analytics, sentiment monitoring, and propensity-based optimization, with mentorship duties for junior and senior analysts.

Qualifications

• Bachelor's degree in Statistics/Mathematics, or IT, or Quantitative Economics/Finance.
• 5–7 years in financial services analytics with at least 2 years in Big Data use case implementation.

Responsibilities

• Lead strategic initiatives for Big Data capabilities across the bank.
• Drive marketing effectiveness and cross-sell using analytics.
• Develop Customer 360 strategy and sentiment analytics implementations.
• Mentor and up-skill junior and senior analysts.

Skills

Big Data analytics

Statistical modeling

Hadoop

R language

Tableau

Cross-functional collaboration

Education

Bachelor's Degree in Statistics/Mathematics/IT/Finance

Tools

Hadoop

R

Tableau

Job description

CIMB Niaga seeks a senior analytics leader to drive big data initiatives across the bank, leveraging structured and unstructured data to generate insights and revenue opportunities. You will guide cross-functional teams in Retail, Digital, and CX analytics, delivering measurable business value.

The role emphasizes customer journey analytics, sentiment monitoring, and propensity-based optimization, with mentorship duties for junior and senior analysts.