Head of People Experience

Paxel Indonesia; Jakarta Pusat; Presencial; IDR 900.000.000 - 1.200.000.000; Jornada completa

Descripción de la vacante

Paxel Indonesia seeks a strategic Head of People Experience to design and execute a world-class employee journey across its growing logistics and delivery operations. You will shape culture, growth, and innovation while ensuring a meaningful experience for all staff across corporate and field roles.

The role requires 10+ years in HR/People Experience with 5+ years in a leadership capacity, and a strong grasp of Indonesian labor regulations.

Formación

• Bachelor’s degree in HR, psychology, business, or related field.
• 10+ years in HR/People Experience/OD with 5+ years in leadership.
• Experience in startup, logistics, or high-volume ops preferred.
• Strong understanding of Indonesian labor regulations.

Responsabilidades

• Design and execute a end-to-end People Experience strategy.
• Lead recruitment strategy and employer branding initiatives.
• Drive employee engagement, culture, and retention programs.
• Partner on organizational design, workforce planning, and change management.
• Oversee onboarding, recognition, wellbeing, and learning programs.

Conocimientos

Strategic thinking

Empathy

Stakeholder management

Communication skills

Data-driven decisions

Educación

Bachelor’s degree in HR/PSY/Business or related field

Master’s degree preferred

Descripción del empleo

About The Role

We are seeking a strategic Head of People Experience to lead the design and execution of a world-class employee journey across our fast-growing logistics and delivery operations in Indonesia. This role will be instrumental in shaping company culture, growth & innovation, enhancing employee engagement, and ensuring a consistent, meaningful experience for all employees across the organization.

Key Responsibilities

1. People Experience Strategy

• Develop and implement a comprehensive People Experience strategy aligned with business goals and operational scale.

• Design end-to-end employee journey frameworks (hire-to-retire) tailored for both corporate and field employees.

• Champion a culture of inclusion, safety, and high performance across all levels.

2. Recruitment & Employer Branding

• Design a recruitment strategy to attract and recruit top talent.

• Develop employer branding programs across channels.

• Develop internal communication framework to ensure effective communication across all employees.

3. Employee Engagement & Culture

• Lead initiatives to measure and improve employee engagement, satisfaction, and retention.

• Translate feedback (surveys, focus groups, operational insights) into actionable programs.

• Strengthen company values and ensure they are embedded in daily operations.

4. Organizational Development & Learning

• Partner with leadership to drive organizational design, workforce planning, performance management, and change management.

• Build leadership development programs for managers across hubs, warehouses, and HQ.

• Support talent growth and internal mobility in a high-volume, fast-paced environment.

5. HR Programs & Initiatives

• Oversee onboarding, recognition, well-being, and learning programs.

• Introduce digital tools and platforms to enhance employee communication and services.

• Ensure compliance with Indonesian labor laws and industry regulations.

Skills & Qualification

• Bachelor’s degree in Human Resources, Psychology, Business, or related field (Master’s preferred).

• 10+ years of solid experience in HR, People Experience, or Organizational Development roles, with a min. 5+ years in a leadership role.

• Proven experience in startup, logistics, e-commerce, or other high-volume operational industries is highly preferred.

• Strong understanding of Indonesia labor regulations and workforce dynamics.

• Demonstrated ability to lead large, diverse, and geographically distributed teams.

• Experience designing programs for frontline or blue-collar workforce is a strong advantage.

Key Competencies

• Strategic thinking with strong execution capabilities

• Empathy and employee-first mindset

• Strong stakeholder management and communication skills

• Data-driven decision-making

• Adaptability in a fast-paced, high-growth environment

Why Join Us?

• Opportunity to shape the employee experience at scale in one of Indonesia’s fastest-growing logistics companies

• Work closely with senior leadership and influence company culture

• Drive a meaningful impact to a growing organization