Head of Markets Operations & Settlements

Citigroup Inc.; Bangkok; Sur place; IDR 2 146 691 000 - 3 220 036 000; Plein temps

Résumé du poste

Citigroup Inc. is seeking a senior operations leader to oversee securities and derivatives post-settlement processes. This role manages a team delivering seamless processing of orders and transactions across trading desks and branches, ensuring accuracy and timeliness.

You will drive initiatives, mentor staff, and coordinate with clients to improve service quality while maintaining strict compliance with laws and Citi policies.

Qualifications

• 6–10 years of relevant experience.
• Clear and concise written and verbal communication skills.

Responsabilités

• Develop and implement initiatives and projects for securities and derivatives settlement.
• Resolve complex inquiries, conduct discovery and due diligence for client requests.
• Analyze escalated issues and recommend resolutions.
• Contribute to processing standards for securities and derivatives teams.
• Create business plans, policies and procedures delivering cost-saving solutions.
• Oversee daily post-settlement activities for securities and derivatives operations.
• Propose improvements to settlement processes and client service or technology.
• Coordinate with internal/external clients to assess service quality and identify improvements.
• Mentor and advise new and junior staff.
• Assess risk and ensure compliance with laws and Citi policies.

Connaissances

People management

Written and verbal communication

Formation

Bachelor’s Degree/University degree or equivalent experience

Master’s degree preferred

Description du poste

Citigroup Inc. is seeking a senior operations leader to oversee securities and derivatives post-settlement processes. This role manages a team delivering seamless processing of orders and transactions across trading desks and branches, ensuring accuracy and timeliness.

You will drive initiatives, mentor staff, and coordinate with clients to improve service quality while maintaining strict compliance with laws and Citi policies.