Head of Enterprise Business Solution Division

PT Tower Bersama Infrastructure, Tbk; Jakarta Selatan; On-site; IDR 1,200,000,000 - 2,400,000,000; Full time

Job summary

PT Tower Bersama Infrastructure, Tbk in Indonesia is seeking a seasoned Head of Enterprise Business Solution Division to drive growth across ICT and digital solutions for enterprise customers. You will lead prospecting, develop proposals, and steer negotiations to close new opportunities.

The role requires strong telecom domain knowledge, strategic management, and a track record in building long-term relationships with government and corporate clients.

Qualifications

• Bachelor's degree in Marketing, Communication, Business Management, or a related field.
• 10+ years of relevant professional experience, preferably in telecommunications.
• Strong understanding of telecommunications business processes and marketing concepts.
• Proven ability to build and maintain strategic business relationships.
• Strong strategic management and business development skills.
• Excellent analytical skills in identifying new business opportunities and VoC.

Responsibilities

• Lead prospecting and new lead generation for enterprise customers in ICT and digital solutions.
• Develop service proposals, innovative business models, and commercial solutions for enterprise, cluster, wholesale, government, and other segments.
• Lead business negotiations with prospective customers to secure new business opportunities.
• Ensure initiatives align with customer needs, regulatory requirements, operational feasibility, and profitability targets.
• Build and strengthen strategic relationships with customers and key stakeholders.
• Identify revenue growth opportunities through upselling and expansion.
• Gather and analyze customer insights to identify business needs and market opportunities.
• Develop customer retention and engagement strategies to minimize churn and maximize long‑term business opportunities.

Skills

Strategic sales

Lead generation

Relationship management

Market analysis

VoC understanding

Marketing concepts

Education

Bachelor's degree in Marketing/Communication/Business

Job description

Head of Enterprise Business Solution Division

• Lead prospecting and new lead generation for enterprise customers in ICT and digital solutions.
• Develop service proposals, innovative business models, and commercial solutions for enterprise, cluster, wholesale, government, and other customer segments.
• Lead business negotiations with prospective customers to secure new business opportunities.
• Ensure business development initiatives align with customer needs, regulatory requirements, operational feasibility, and profitability targets.
• Build and strengthen strategic relationships with customers and key stakeholders.
• Identify revenue growth opportunities through upselling and business expansion.
• Gather and analyze customer insights to identify business needs and market opportunities.
• Develop customer retention and engagement strategies to minimize churn and maximize long‑term business opportunities.

QUALIFICATIONS

• Bachelor's degree in Marketing, Communication, Business Management, or a related field.
• Minimum 10 years of relevant professional experience, preferably in the telecommunications industry.
• Strong understanding of telecommunications business processes and marketing concepts.
• Proven ability to build and maintain strategic business relationships.
• Strong strategic management and business development skills.
• Excellent analytical skills in identifying new business opportunities and understanding the Voice of Customer (VoC).

Since 2003 our company has been providing coverage solutions and continually expanding its infrastructure portfolio through build‑to‑suit developments and acquisition of existing tower portfolios and tower companies.

Currently our infrastructure extends to Java, Bali, Sumatera, Kalimantan and Sulawesi and we are expanding into Maluku & Papua. On an ongoing basis we are reviewing industry innovation and technology to improve the quality of our coverage solutions and enhance customer service.

The commitment we make to each customer is to provide responsive, complete and reliable coverage solutions and customer service wherever our customers want to be in Indonesia.

Scope of Work

To support our customer’s requirements for network expansion and to enhance the network coverage as well as the network capacity we provide services in both build‑to‑suit and collocation schemes. We target infrastructure development for coverage hot spots including inner city, business districts, housing and residential developments as well as the main roads in Java, Bali, Sumatera and Batam. We are also expanding our footprint in Kalimantan and Sulawesi.

Workforce

Tower Bersama Group has a workforce skilled and experienced in both build‑to‑suit and collocation site development as well as the acquisition of existing tower portfolios and tower companies. Our rollout teams are supported by technical design, new build and collocation engineering specialist and project management specialists across the country.

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