Hands-On Quality Leader - Tobacco, Multi-Shift Ops

YSQ International Pte Ltd; Batam; On-site; IDR 390,600,000 - 669,600,000; Full time

Job summary

PT Alcotraindo Batam is seeking a hands-on Quality Manager to own product quality across a 20+ person team in a multi-shift operation. The role sits at the center of building out IWS/TPM led daily management systems and strengthening the quality management system end to end.

You will lead quality KPIs, drive root-cause actions and coach cross-functional teams to reduce customer complaints, while ensuring readiness for audits by brand-owners and customers.

Qualifications

• 8–10+ years of tobacco industry experience is required.
• Hands-on factory floor experience is essential.
• Proven leadership of multi-shift teams of 20+ people.
• Strong root cause analysis and structured problem-solving skills.
• Fluent English; Bahasa Indonesia is a plus; willingness to relocate to Batam.

Responsibilities

• Own product quality across Primary and Secondary manufacturing and QC lab.
• Manage quality KPIs and drive improvement actions.
• Collaborate with manufacturing to implement work instructions and training.
• Lead and develop a 20+ person, multi-shift quality team.
• Maintain the site's quality management system including audits and CAPA.
• Partner with production, engineering, planning and warehouse to resolve quality issues.
• Budget manpower, equipment, spare parts and consumables to align with P&L.
• Support product development through trials and technical input.

Skills

Leadership

Root cause analysis

Six Sigma exposure

Shopfloor leadership

Job description

PT Alcotraindo Batam is seeking a hands-on Quality Manager to own product quality across a 20+ person team in a multi-shift operation. The role sits at the center of building out IWS/TPM led daily management systems and strengthening the quality management system end to end.

You will lead quality KPIs, drive root-cause actions and coach cross-functional teams to reduce customer complaints, while ensuring readiness for audits by brand-owners and customers.