Quality Engineer

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 18,000,000 - 32,000,000; Full time

Job summary

amIT Global Solutions Sdn Bhd in Batam, Indonesia is seeking a Quality Engineer to own the QMS, CI Laboratory and supplier/material quality. You will drive documentation, audits and CAPA with direct accountability.

You'll lead the CI Lab activities, maintain data integrity and support NPI testing while collaborating across manufacturing excellence to ensure product quality across new and existing materials. Based in Batam or willing to relocate within Indonesia, you will work with global teams.

Qualifications

• Degree in Engineering, Chemistry or related science.
• 4–6 years in manufacturing quality with QMS work; tobacco background optional.
• Experience with supplier quality management and audits.
• Laboratory management or supervision experience.
• NPI or new material qualification experience is a plus.
• Fluent Bahasa Indonesia and professional English for technical documentation.
• Based in Batam or willing to relocate within Indonesia.

Responsibilities

• Own CI Laboratory: test schedule, shift coverage and throughput.
• Maintain calibration status, method control and reagent management.
• Validate results and elevate out-of-specification results.
• Maintain laboratory data integrity and reporting.
• Plan and run internal audits and track CAPA to closure.
• Coordinate external audits with customers and brand-owners.
• Provide quality engineering input to trials, changes and improvements.

Skills

Quality management

Supplier quality management

Root cause analysis

NPI collaboration

Education

Bachelor in Engineering, Chemistry or related science

Job description

THE OPPORTUNITY

The site is rebuilding its Quality function from the ground up and is looking for a Quality Engineer to own the technical and systems backbone of that function: the CI Laboratory, the quality management system and supplier and material quality

This role reports to the Manager, Quality, within the Manufacturing Excellence & Quality department. It is the only position in the Quality function directly accountable for the quality management system — genuine ownership of how documentation, audits and CAPA work on the ground, not a supporting role to someone else's system.

WHAT YOU'LL OWN

CI Laboratory

• Manage the CI Lab: test schedule, shift coverage, sample throughput and turnaround
• Own calibration status, method control and reagent and standard management for all laboratory equipment
• Validate and release laboratory results and elevate out-of-specification results
• Maintain laboratory data integrity, trending and reporting
• Manage attendance, qualification, performance and development for the Lab Analyst team

Quality Management System

• Maintain the controlled document system: specifications, procedures, work instructions, forms and revision control
• Plan and run the internal audit programme, and track findings to closure
• Maintain the CAPA register and drive corrective and preventive actions to closure
• Coordinate external, customer and brand-owner audits, including preparation, hosting and response
• Maintain training records against controlled documents for the Quality function

Supplier and Material Quality

• Manage supplier quality performance for tobacco and non-tobacco materials, including supplier corrective action
• Own the non-conforming material process: identification, segregation, disposition and record
• Own incoming inspection standards, sampling plans and acceptance criteria

New Product Introduction (NPI) and Material Testing

• Lead New Material Testing: sample observation, result testing and analysis, and reporting of findings
• Track and report New Product Introduction (NPI) progress, including material review, product specification review and NPI reporting
• Quality machine acceptance tests owner for new equipment
• Quality assessment plans owner for new product review and ensure trial samples and controls meet visual standards
• Be present on the production floor during trial, NPI and verification days to inspect and verify directly

Engineering and Projects

• Provide quality engineering input to trials, brand changes and equipment changes
• Support root cause investigation on technical and repeat quality issues
• Supplier side innovation and improvement actions for better supplier quality

WHAT YOU BRING

• Degree in Engineering, Chemistry or a related science
• 4 to 6 years of experience in manufacturing quality, including hands‑on quality management system work. Background in tobacco industry will be prioritized
• Demonstrated experience with supplier quality management and documented quality audits recordings expertise
• Laboratory management or supervision experience
• Experience with New Product Introduction (NPI) or new material qualification is an advantage
• Fluent Bahasa Indonesia and professional working English for technical documentation and internationally connected group communications
• Based in Batam or willing to relocate within Indonesia