Guest Services & Housekeeping Associate (Cabin)

Bobobox; Banyuwangi; On-site; IDR 22,320,000 - 39,060,000; Full time

Job summary

Bobobox Kawah Ijen in Banyuwangi is seeking a hotel operations team member with housekeeping or front office experience. You will greet guests, verify reservations in the PMS, and collect IDs while ensuring forms are completed accurately.

Responsibilities include daily tasks as directed by the Cabin Branch Leader, maintaining clean cabins and public areas, and keeping supplies stocked for smooth operations. Shift work and neat grooming are required.

Qualifications

• Have at least 1 year or relevant work experience in the Housekeeping or Front Office department at a hotel or resort.
• Are willing to work on a shift schedule.
• Are available to work beyond scheduled hours when urgent operational needs arise.
• Maintain a neat appearance and good personal grooming.

Responsibilities

• To Greet and ask about the reservation a guest in a proper manner
• Check and verify guest reservations through the Property Management System (PMS)
• Request guests' identification documents and ensure all registration forms are completed accurately
• Carry out daily operational tasks and responsibilities in accordance with instructions from the Cabin Branch Leader
• Maintain the cleanliness and tidiness of the cabins and public areas
• Ensure cleaning supplies and housekeeping trolleys are properly stocked and ready for use

Job description

Bobobox Kawah Ijen in Banyuwangi is seeking a hotel operations team member with housekeeping or front office experience. You will greet guests, verify reservations in the PMS, and collect IDs while ensuring forms are completed accurately.

Responsibilities include daily tasks as directed by the Cabin Branch Leader, maintaining clean cabins and public areas, and keeping supplies stocked for smooth operations. Shift work and neat grooming are required.