Guest Service Agent

Hyatt Regency Dfw; Provinsi Bali; On-site; IDR 44,640,000 - 78,120,000; Full time

Benefits offered by this job

Employee discounts

Training opportunities

Job summary

Hyatt Hotels Corporation in Bali invites applicants for a Front Desk Agent to warmly welcome guests and assist with inquiries during their stay.

The role includes smooth check-in/check-out, accurate billing, and anticipating guest needs to ensure a memorable visit. A Diploma in Hospitality Management or similar and prior reception/guest service experience are required, with a friendly, well-groomed demeanor.

Qualifications

• Diploma in Hospitality Management or similar is required.
• Experience in Reception or in a guest service type of role.
• Well-groomed, friendly and with a warm personality.

Responsibilities

• Warmly welcome guests to the hotel and assist with queries during their stay.
• Provide efficient and smooth check-in and check-out and ensure billing is complete and accurate.
• Anticipate guests' needs to help ensure a memorable stay.

Education

Diploma in Hospitality Management or similar

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

As a Front Desk Agent, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. You provide guests with an efficient and smooth check in and check out and ensure that all billing is complete and accurate. As a key member of the Front Office team, you always seek to anticipate guests needs to help ensure that their stay is a memorable one.

Qualifications

The successful candidate will meet the following criteria,

1. Diploma in Hospitality Management or similar

2. Experience in Reception or in a guest service type of role

3. Well-groomed, friendly and with a warm personality

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

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