Guest Relation Officer ( Mandarin Speaker )

PT. Damai Indah Golf, Tbk; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT. Damai Indah Golf, Tbk at Damai Indah Golf - PIK Course (Jakarta Utara) is seeking a Guest Relations professional to welcome golfers and members, assist with information about facilities and services, and handle guest inquiries to ensure a smooth visit.

The ideal candidate communicates clearly, presents well, and handles inquiries and complaints professionally; weekend or national holiday availability is required.

Qualifications

• Minimum Diploma/Bachelor’s degree in Hospitality, Tourism, or related field.
• Experience in Guest Relations, Front Office, Hospitality, or Golf Club is preferred.
• Excellent communication and interpersonal skills.
• Fluent in Mandarin is required.
• Well-groomed with a pleasant personality.
• Able to handle guest inquiries and complaints professionally.
• Available to work on weekends or national holidays.

Responsibilities

• Welcome golfers and members, assist with information about facilities and services.
• Handle guest inquiries and requests professionally to ensure a comfortable visit.

Skills

Excellent communication

Interpersonal skills

Fluent Mandarin

Professional presence

Education

Diploma or Bachelor's in Hospitality/Tourism

Job description

Responsible for welcoming and assisting golfers and members, providing information about golf facilities and services, handling guest inquiries and requests, and ensuring a comfortable and pleasant experience throughout their visit to the golf course. This position will be assigned at Damai Indah Golf - PIK Course (Jakarta Utara )

QUALIFICATIONS :

• Minimum Diploma/Bachelor’s degree in Hospitality, Tourism, or related field.
• Previous experience in Guest Relations, Front Office, Hospitality, or Golf Club is preferred.
• Excellent communication and interpersonal skills.
• Fluent in Mandarin is required.
• Well-groomed with a pleasant personality.
• Able to handle guest inquiries and complaints professionally.
• Available to work on weekends or national holidays