Guest Experience Waiter - Flexible Shifts

Accorhotels Indonesia; Indonesia; On-site; IDR 33,480,000 - 61,380,000; Full time

Job summary

Hilton is seeking a friendly Waiter to warmly greet guests, manage reservations, and ensure a smooth seating flow. You will support service staff, maintain table setup, and help deliver a memorable dining experience in a fast-paced outlet.

Key traits include excellent communication, guest-focused service, and adherence to Hilton's standards. Fluency in English is essential; additional languages are a plus. This full-time, on-site role emphasizes hospitality excellence and teamwork.

Qualifications

• Proven experience in a hotel or similar hospitality role is required.
• Strong communication and guest-service orientation.
• Fluent in English; additional languages are a plus.

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Excellent communication

Fluent in English

Additional languages advantageous

Education

High school diploma or equivalent

Hospitality training (preferred)

Job description

Hilton is seeking a friendly Waiter to warmly greet guests, manage reservations, and ensure a smooth seating flow. You will support service staff, maintain table setup, and help deliver a memorable dining experience in a fast-paced outlet.

Key traits include excellent communication, guest-focused service, and adherence to Hilton's standards. Fluency in English is essential; additional languages are a plus. This full-time, on-site role emphasizes hospitality excellence and teamwork.