Guest Experience Specialist – Food & Beverage

Four Points by Sheraton; Tembeling; On-site; IDR 36,000,000 - 60,000,000; Full time

Job summary

Four Points by Sheraton Lagoi Bay is seeking a Guest Service Expert to deliver memorable dining experiences and ensure smooth service with the kitchen and guests. You will handle setting tables, taking orders, and maintaining cleanliness, while upholding brand standards.

The role requires a high school diploma or GED and less than one year of related experience. You will be on your feet for extended periods and must be professional in appearance and communication.

Qualifications

• Guest service-minded, positive attitude and adaptability.
• Effective communication and teamwork with front-of-house and kitchen staff.

Responsibilities

• Greet guests and guide to seating, answer questions and provide menu details.
• Take orders, communicate with the kitchen, and ensure timely service.
• Maintain cleanliness and safety standards in dining areas and stations.

Skills

Guest service

Communication

Education

High school diploma or GED

Job description

Four Points by Sheraton Lagoi Bay is seeking a Guest Service Expert to deliver memorable dining experiences and ensure smooth service with the kitchen and guests. You will handle setting tables, taking orders, and maintaining cleanliness, while upholding brand standards.

The role requires a high school diploma or GED and less than one year of related experience. You will be on your feet for extended periods and must be professional in appearance and communication.