Guest Experience & Ops Leader - Specialty Restaurant

Potato Head; Provinsi Bali; On-site; IDR 223,200,000 - 390,600,000; Full time

Job summary

Potato Head Bali seeks a Restaurant Operations Leader to drive all day-to-day functions and deliver a seamless, elevated guest experience. You will bring the concept to life through service, atmosphere, and team energy.

The role focuses on revenue, cost control, and operational efficiency, with a data-driven approach to continuous improvement. You will mentor and energize a talented team while coordinating across departments to keep the guest experience evolving.

Qualifications

• 3–5 years experience in restaurant management.
• Strong understanding of operations, financial performance.
• Proven ability to lead and develop teams while maintaining high service standards.

Responsibilities

• Lead overall operations, delivering a seamless, elevated guest experience.
• Drive performance across revenue, cost control, and operational efficiency.
• Build, mentor, and inspire a strong team, while working closely across teams.
• Oversee quality, suppliers, and compliance — ensuring high standards in health, safety, sustainability, and continuous improvement through data and insights.

Skills

Restaurant management

Operations

Team leadership

Job description

Potato Head Bali seeks a Restaurant Operations Leader to drive all day-to-day functions and deliver a seamless, elevated guest experience. You will bring the concept to life through service, atmosphere, and team energy.

The role focuses on revenue, cost control, and operational efficiency, with a data-driven approach to continuous improvement. You will mentor and energize a talented team while coordinating across departments to keep the guest experience evolving.