Guest Experience Ambassador - Front Desk

Aksari Luxury Resort & Spa Ubud; Kuta; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Aksari Luxury Resort & Spa Ubud in Seminyak invites a Welcome Ambassador to join our hospitality team. The role focuses on delivering exceptional guest experiences, handling inquiries, and maintaining a warm, professional presence at the front of the house.

We seek candidates with strong communication skills, fluency in English, and a proactive, customer-focused attitude. Fulltime, on-site role at MONOLOCALE RESORT with a friendly, fast-paced environment.

Qualifications

• High school diploma or Bachelor's degree in Hospitality, Tourism, Communications, or related field preferred.
• Experience in customer service, front office, hospitality, or similar role is an advantage.
• Fluent in English; additional languages are an advantage.

Skills

Communication skills

Interpersonal skills

Customer service

English fluency

Multitasking

Problem solving

Ability to work under pressure

Professional appearance

Basic computer skills

Education

High school diploma

Bachelor's degree in Hospitality/ Tourism/ Communications

Job description

Aksari Luxury Resort & Spa Ubud in Seminyak invites a Welcome Ambassador to join our hospitality team. The role focuses on delivering exceptional guest experiences, handling inquiries, and maintaining a warm, professional presence at the front of the house.

We seek candidates with strong communication skills, fluency in English, and a proactive, customer-focused attitude. Fulltime, on-site role at MONOLOCALE RESORT with a friendly, fast-paced environment.