GRO/Villa Supervisor

MateCareer; Abian Tuwung; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

MateCareer is seeking a GRO/Villa Supervisor situated in Abian Tuwung, Bali. The role necessitates a minimum of 2 years as a Guest Relations Officer, Villa Supervisor, or Butler. Candidates should exhibit outstanding leadership and communication skills, with proficiency in English.

Responsibilities include supervising staff, managing guest interactions, and ensuring villa maintenance standards. The ideal applicant will be proactive, responsible, and detail-oriented. Applicants must be based in Bali or willing to relocate.

Qualifications

• Minimum 2 years of experience as a Guest Relations Officer, Villa Supervisor, or Butler.
• Excellent spoken and written English required.
• Experience supervising and coordinating teams in housekeeping and maintenance.

Responsibilities

• Monitor staff performance and assign daily tasks.
• Handle guest requests, complaints, and emergency situations.
• Inspect villas to ensure cleanliness and maintenance standards.

Skills

Leadership skills

Communication skills

Organizational skills

Time-management skills

Attention to detail

Job description

Job opportunity for GRO/Villa Supervisor at Patra Legal Consultant in KAB. TABANAN, BALI, Indonesia.

Kualifikasi

• Minimum 2 years of experience as a Guest Relations Officer (GRO), Villa Supervisor, or Butler.
• Excellent spoken and written English.
• Strong leadership, communication, organizational, and time-management skills.
• Experience supervising and coordinating Housekeeping and Maintenance teams.
• Ability to monitor staff performance, assign daily tasks, and ensure company SOPs and service standards are followed.
• Ability to handle guest requests, complaints, and emergency situations professionally and efficiently.
• Experience with guest check-in/check-out procedures, villa operations, and basic administrative tasks.
• Ability to inspect villas before guest arrival and ensure the highest cleanliness and maintenance standards.
• Strong attention to detail and commitment to delivering excellent guest experiences.
• Able to communicate effectively with guests, staff, and management.
• Proactive, responsible, and capable of working independently.
• Based in Bali or willing to work in the area.