GPS Install Scheduler & Operations Coordinator

Cartrack; Cilangkap; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

Cartrack in Jakarta seeks an Operations Admin (Scheduler) to coordinate GPS installation scheduling and customer communications. You will liaise with suppliers and internal teams to ensure timely fitment operations and accurate data entry within the scheduling system.

The ideal candidate has 2+ years in scheduling, strong English, and solid organizational skills. This full-time role offers a fast-paced environment with a focus on service quality and efficiency.

Qualifications

• Conversational English proficiency is needed.
• Diploma (D3) or equivalent required.
• 2+ years in scheduling, dispatching, or related field.
• Strong computer literacy with scheduling/CRM systems.
• Excellent organizational and time management skills.
• Detail oriented with multitasking ability.
• Strong communication with customers and stakeholders.
• Able to work independently or with a team in a fast-paced environment.

Responsibilities

• Coordinate and manage scheduling of GPS tracking unit installations.
• Confirm appointments with customers and provide timely updates.
• Collaborate with suppliers for prompt GPS unit delivery.
• Liaise with internal departments to ensure smooth fitment ops.
• Maintain and update the fitment scheduling system with accurate data.
• Monitor progress and report fitment status for timely completion.
• Identify and resolve scheduling conflicts or issues.
• Keep all fitment records up to date and accurate.
• Ensure adherence to scheduling policies and procedures.
• Deliver excellent customer service to maintain high satisfaction.

Skills

Scheduling

Customer service

Organization

Communication

Multitasking

Independent work

Team collaboration

Attention to detail

Time management

English (conversational)

Education

Diploma (D3) or equivalent

Tools

CRM systems

Scheduling software

Job description

Cartrack in Jakarta seeks an Operations Admin (Scheduler) to coordinate GPS installation scheduling and customer communications. You will liaise with suppliers and internal teams to ensure timely fitment operations and accurate data entry within the scheduling system.

The ideal candidate has 2+ years in scheduling, strong English, and solid organizational skills. This full-time role offers a fast-paced environment with a focus on service quality and efficiency.