Global Study Abroad Sales Specialist

EF; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

EF Education First (Program EF Study Abroad) in Surabaya, Indonesia is seeking a Sales Coordinator to drive enrolments through consultative selling and exceptional service. You will engage with prospective students, parents, and partners, managing outbound calls and meetings to guide students toward suitable study abroad options.

The role requires a minimum of three years of sales experience, fluent English, and a passion for international education.

Qualifications

• Minimum three years of sales experience with a track record of achieving targets.
• Based in Surabaya or willing to relocate.
• Fluent in English; proficiency in additional languages is a plus.
• Excellent sales, negotiation, and customer relationship management skills.
• Experience in the education, study abroad, or international education industry is preferred.

Responsibilities

• Drive student enrolment by achieving sales and admissions targets through consultative selling and exceptional customer service.
• Connect with prospective students, parents, and referral partners through calls, meetings, and presentations to help them find the right study abroad program.
• Telesales is a key part of this role—you'll confidently make outbound calls, build relationships, and convert leads into enrolments.
• Respond to all enquiries within 24 hours, providing timely, professional, and personalized support.
• Meet daily performance KPIs, including outbound calls, appointments, consultations, and enrolments.
• Work closely with the Country Program Manager to execute the sales plan and achieve team goals.
• Deliver outstanding customer service throughout the student journey—from first enquiry to departure—including support with flights, accommodation, visas, enrolment documents, tuition payments, and other administrative processes.
• Organize and represent EF at events such as information seminars, education fairs, school visits, university presentations, student gatherings, and alumni events to generate leads and strengthen our community.
• Build and maintain strong relationships with students, parents, schools, universities, and referral partners.
• Travel within Surabaya and the surrounding areas to visit partner branches and support recruitment activities.
• Be flexible to work evenings, weekends, and off-site events when required.

Skills

Fluent English

Sales targets

Customer relationships

Presentation skills

Phone outreach

Multitasking

Job description

EF Education First (Program EF Study Abroad) in Surabaya, Indonesia is seeking a Sales Coordinator to drive enrolments through consultative selling and exceptional service. You will engage with prospective students, parents, and partners, managing outbound calls and meetings to guide students toward suitable study abroad options.

The role requires a minimum of three years of sales experience, fluent English, and a passion for international education.