Sales Coordinator

Education First; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Travel abroad opportunities

Job summary

EF Education First in Surabaya seeks a dynamic sales associate to drive admissions and expand our student community. The role involves client education, telesales, CRM management, and event organization to boost brand presence.

You will work with the Country Program Manager to hit enrolment targets, perform daily KPI tasks, and support students from pre-departure to arrival. Travel to partner branches and weekends may be required.

Qualifications

• Willing to relocate to Surabaya.
• 3+ years of experience in sales.
• Proficient in English; additional languages are an advantage.

Responsibilities

• Reach sales targets by explaining EF services to potential clients, families and referrals, including evenings and weekends.
• Make sales calls; telesales skills are a MUST.
• Follow through on inquiries within 24 hours.
• Collaborate with the Country Program Manager to ensure the Sales Plan is reached.
• Perform other duties as assigned.
• Reach admissions or enrolment targets through consultative selling and CRM effort.
• Meet daily KPIs: calls, appointments, consultations.
• Provide information, advice and quality service throughout the customer journey for high satisfaction.
• Organize and host onsite and offsite events to boost brand awareness and generate leads.
• Manage student administration from start to end (pre- and post-departure services).
• Able to travel to partner branches outside Surabaya; weekend/offsite work may be required.

Skills

Sales

Customer service

Telesales

English proficient

Communication

Job description

• Full time
• EF Language Abroad
• Associate

By Joining our team, you will have a chance to go travel abroad and to see the world! Forget about ordinary boring job!

If you think you are young, dynamic, Fun, Motivated, Work Hard and Never stop learning, Apply now! this is a job for you.

Responsibilities:

• Reaching sales target by providing explanation of services to potential clients, families, and referrals, including evenings and weekends as requested.
• Big Part of the job is making a sales Calls. Telesales skills is a MUST!
• following through on all inquiries within 24 hours.
• Work with the Country Program Manager to make sure Sales Plan is being reached
• Other duties as assigned.
• Reach admissions or enrolment targets through consultative selling and quality CRM effort
• Meet daily KPIs including number of calls, appointments, and consultations
• Provide relevant info, advise, and quality services throughout the customer's journey to ensure high customer satisfaction
• Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities
• Manage student admins from start-to-end including pre- and post-departure customer service (e.g., flights, accommodation, visa, student documents, invoices, tuition payments)
• Able to travel to visit the partner branches outside of Surabaya area
• Weekend shifts and offsite work may be required

Requirements

• Willing to relocate to Surabaya or Surabaya domicile
• Proven working experience in sales. Min of 3 years' experience
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer-oriented approach
• Preferable someone has experience in Education industry
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crisis and work under pressure
• Previous sales experience would be preferable
• Candidates with personal travel abroad experience will be preferred
• Passion for travel, languages and cultural exchange
• Open to international exposure
• Education Management

Employment Type

Full-time

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com . http://www.ef.co.id/.