Global Reservation Agent (Hospitality)

TP; Kuta; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

TP in Bali seeks a customer-focused professional to handle inquiries, provide product information, and upsell hotel properties or services. The role requires relocation to Bali, full on-site presence, and willingness to work rotating shifts including weekends and holidays.

Candidates should be fluent in English and Bahasa Indonesia with at least a Diploma (D3) and 1 year in hospitality or sales. Immediate availability is preferred.

Qualifications

• Fluent in English and Bahasa Indonesia.
• Diploma (D3) in any major.
• Minimum 1 year of experience in hospitality, customer service, or sales (customer-facing roles).
• Communicative and customer-oriented.
• Willing to relocate and work full on-site in Bali 5 days a week.
• Willing to work in a shifting schedule, including weekends and public holidays.
• Immediate availability is preferred.

Responsibilities

• Handle calls and emails professionally.
• Provide accurate information about products and services.
• Upsell properties or services within the hotel chain to potential and existing customers.

Skills

Fluent English

Bahasa Indonesia

Customer oriented

Relocation ready

On-site Bali

Shift scheduling

Immediate availability

Education

Diploma (D3)

Job description

Responsibilities

• Handle calls and emails professionally.
• Provide accurate information about products and services.
• Upsell properties or services within the hotel chain to potential and existing customers.

Qualifications

• Fluent in English and Bahasa Indonesia.
• Minimum education: Diploma (D3) in any major.
• Minimum 1 year of experience in hospitality, customer service, or sales (customer-facing roles).
• Communicative and customer-oriented.
• Willing to relocate and work full on-site in Bali 5 days a week.
• Willing to work in a shifting schedule, including weekends and public holidays.
• Immediate availability is preferred.