Global Merchant Financing Ops Coordinator

ByteDance; Jakarta Pusat; On-site; IDR 390,600,000 - 558,000,000; Full time

Job summary

ByteDance is seeking a proactive Merchant Financing Third Party Associate to support rollout of merchant financing solutions across markets. This is a 12-month temporary assignment managed by a third-party agency, with ByteDance as the end client.

The role is onsite at our Jakarta office with a 5-day onsite work arrangement, collaborating with Solutions, local market teams, and cross-functional partners to ensure successful market launches, GTM execution, and strong operational performance of

Qualifications

• Bachelor's degree in Business, Finance, or related fields.
• Experience in operations, project coordination, fintech, payments, or e-commerce related roles.
• Strong coordination and communication skills with cross-functional teams.
• Comfortable working with data, dashboards, and reporting tools (Excel, Sheets, BI tools is a plus).
• Highly organized, detail-oriented, and able to manage multiple workstreams across markets.
• Good English communication skills.

Responsibilities

• Support the execution of Merchant Financing rollout across the markets by assisting the Solutions team in day-to-day operational activities and market launches.
• Coordinate with local market teams (launcher, seller education, category, account manager) to support GTM activities, campaign execution (interest-free promotions, double dates promotion, whitelist expansion)
• Support data tracking and reporting for business performance (penetration rate, disbursement, approval rate) and marketing activities (open rate, CTR, CVR)
• Assist in preparing and maintaining operational documentation (SOPs, campaign briefs)
• Support offline/online events to increase adoption rate merchant financing products (Cash Advance & Cash Loan), such as presentations, account manager training, etc.

Skills

Coordination

Communication

Data analysis

English proficiency

Education

Bachelor's degree in Business, Finance, or related fields

Tools

Excel

Sheets

BI tools

Job description

ByteDance is seeking a proactive Merchant Financing Third Party Associate to support rollout of merchant financing solutions across markets. This is a 12-month temporary assignment managed by a third-party agency, with ByteDance as the end client.

The role is onsite at our Jakarta office with a 5-day onsite work arrangement, collaborating with Solutions, local market teams, and cross-functional partners to ensure successful market launches, GTM execution, and strong operational performance of