Global Lifestyle Concierge for Elite Client Services

SOS International; Daerah Khusus Ibukota Jakarta; In loco; IDR 111.600.000 - 167.400.000; Tempo pieno

Descrizione del lavoro

A premier service provider in Jakarta is seeking a Lifestyle Concierge. The successful candidate will engage with diverse clients to ensure exceptional service experiences, managing customer requests through various channels. This role demands strong attention to detail and excellent customer service skills. Applicants should possess a degree in a related field and have at least 2 years of experience in customer service. Fluency in English is essential, and proficiency in additional languages is advantageous.

Competenze

• Minimum 2 years of experience in customer service.
• Fluent in English; other languages are an asset.

Mansioni

• Independently fulfill high-profile client requests through various communication mediums.
• Handle escalated customer service issues with discretion.
• Ensure positive customer experiences and provide accurate information.
• Utilize enterprise solutions to assist customers and manage data.

Conoscenze

Customer service skills

Attention to detail

Influencing skills

Communication skills

Formazione

University degree in Business Administration, Hospitality & Tourism, Marketing, Communication or a related field

Descrizione del lavoro

A premier service provider in Jakarta is seeking a Lifestyle Concierge. The successful candidate will engage with diverse clients to ensure exceptional service experiences, managing customer requests through various channels. This role demands strong attention to detail and excellent customer service skills. Applicants should possess a degree in a related field and have at least 2 years of experience in customer service. Fluency in English is essential, and proficiency in additional languages is advantageous.