Global Leisure Sales Manager — Travel & Partnerships

Meliá Hotels International; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

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Job summary

Meliá Hotels International is seeking a results-driven FIT Sales professional to lead leisure distribution and drive occupancy through key markets. You will manage relationships with travel agents, wholesalers, OTAs, and tour operators, while negotiating contracts and optimizing pricing with Revenue Management.

In this role, you will collaborate with Marketing and E-commerce to boost visibility, conduct market visits and trade shows, and organize site inspections and FAM trips for partners.

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related field.
• 2–4 years’ experience in FIT/leisure sales in hospitality or travel industry.
• Proven experience with travel agents, wholesalers, OTAs and tour operators.
• Strong understanding of FIT distribution, contracting and rate management.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Develop and execute sales strategies to drive FIT (leisure) segment performance across key source markets and distribution channels.
• Manage and grow relationships with travel agents, wholesalers, OTAs, and tour operators, ensuring strong market presence and production.
• Identify and capture new business opportunities within the FIT segment, expanding the hotel’s leisure distribution network.
• Negotiate and manage FIT contracts, rate agreements, and allotments to maximize revenue and occupancy.
• Monitor production, market trends, and competitor activity to optimize pricing strategies in collaboration with Revenue Management.
• Coordinate with Marketing and E-commerce teams to enhance visibility across online and offline leisure channels.
• Conduct sales calls, market visits, and participate in international/local travel trade shows, roadshows, and sales missions.
• Organize and host site inspections, familiarization trips (FAM trips), and client visits for travel partners.
• Ensure proper account management, including performance tracking, reporting, and continuous relationship development.
• Work closely with internal teams to ensure seamless execution of FIT bookings and guest experience.
• Support pre-opening or repositioning strategies by establishing strong FIT distribution and market awareness.

Skills

Sales strategy

Negotiation

Relationship management

Market analysis

Channel management

English

Bahasa Indonesia

Education

Bachelor's degree in Hospitality Management

Tools

OPERA

CRM tools

Microsoft Office

Job description

Meliá Hotels International is seeking a results-driven FIT Sales professional to lead leisure distribution and drive occupancy through key markets. You will manage relationships with travel agents, wholesalers, OTAs, and tour operators, while negotiating contracts and optimizing pricing with Revenue Management.

In this role, you will collaborate with Marketing and E-commerce to boost visibility, conduct market visits and trade shows, and organize site inspections and FAM trips for partners.