Leisure Sales Manager: Global FIT Partnerships

Meliá Hotels International; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

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Job summary

Melia Hotels International S.A.(Meliá) in Jakarta is seeking a results-driven Sales professional to lead FIT/leisure channel growth across key markets. You will develop strategies, manage relationships with travel agents, wholesalers, OTAs, and tour operators, and negotiate contracts to maximize revenue and occupancy.

You will collaborate with Marketing and E-commerce to boost visibility in leisure channels, conduct market visits and trade shows, and ensure excellent partner management and guest

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related field.
• 2–4 years of experience in a similar role with a focus on FIT/leisure in hospitality or travel.
• Proven experience with travel agents, wholesalers, OTAs, and tour operators.
• Strong understanding of FIT distribution channels, contracting, and rate management.
• Fluent in English and Bahasa Indonesia; additional languages a plus.

Responsibilities

• Develop and execute sales strategies to drive FIT (leisure) segment performance across key source markets and distribution channels.
• Manage and grow relationships with travel agents, wholesalers, OTAs, and tour operators, ensuring strong market presence and production.
• Identify and capture new business opportunities within the FIT segment, expanding the hotel’s leisure distribution network.
• Negotiate and manage FIT contracts, rate agreements, and allotments to maximize revenue and occupancy.
• Monitor production, market trends, and competitor activity to optimize pricing strategies in collaboration with Revenue Management.
• Coordinate with Marketing and E-commerce teams to enhance visibility across online and offline leisure channels.
• Conduct sales calls, market visits, and participate in international/local travel trade shows, roadshows, and sales missions.
• Organize and host site inspections, familiarization trips (FAM trips), and client visits for travel partners.
• Ensure proper account management, including performance tracking, reporting, and continuous relationship development.
• Work closely with internal teams to ensure seamless execution of FIT bookings and guest experience.
• Support pre-opening or repositioning strategies by establishing strong FIT distribution and market awareness (if applicable).
• Maintain high levels of customer satisfaction by proactively managing partner expectations and resolving any commercial or operational issues.

Skills

Sales strategy

Relationship management

Negotiation

Market analysis

Communication skills

English fluency

Bahasa Indonesia

Travel industry knowledge

OPERA familiarity

CRM tools

Education

Bachelor’s degree

Hospitality industry knowledge

Tools

OPERA

CRM tools

Microsoft Office

Job description

Melia Hotels International S.A.(Meliá) in Jakarta is seeking a results-driven Sales professional to lead FIT/leisure channel growth across key markets. You will develop strategies, manage relationships with travel agents, wholesalers, OTAs, and tour operators, and negotiate contracts to maximize revenue and occupancy.

You will collaborate with Marketing and E-commerce to boost visibility in leisure channels, conduct market visits and trade shows, and ensure excellent partner management and guest