General Manager (Consumer Electronics)

Hyppies Pte. Ltd.; Cikoko; On-site; IDR 1,200,000,000 - 2,000,000,000; Full time

Job summary

Hyppies Pte. Ltd., a leading technology and electronics services company, seeks an experienced General Manager to lead its Indonesia business with full ownership of P&L, operations, commercial, finance and people.

The role requires 10+ years of experience, 5+ years managing a country or business-unit P&L in Indonesia, and a strong background in consumer electronics, OEM/principal and enterprise customers. Relocation support to Jakarta is provided.

Qualifications

• 10+ years of professional experience, including 5+ years leading country or business-unit P&L in Indonesia.
• Background in consumer electronics, appliances, after-sales service, repair/refurbishment, EMS, reverse logistics or field services.
• Experience with OEM/principal and enterprise customers.
• Track record in turnaround, restructuring or cost optimisation.
• Strong commercial and operational leadership capabilities.
• Good understanding of Indonesian employment practices and industrial relations.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Lead overall Indonesia business and drive operational and commercial performance.
• Strengthen cost structure, processes and organisation after restructuring.
• Manage OEM, principal and enterprise customer relationships and develop new business.
• Drive service excellence across productivity, turnaround time, quality and customer satisfaction.
• Build and develop the local leadership team and organisational structure.
• Partner with regional teams to implement AI, automation and improvements.
• Oversee governance, compliance, people matters and vendor management.

Skills

P&L management

Leadership

Commercial leadership

Fluent Bahasa Indonesia

Fluent English

Job description

A leading technology and electronics services company is seeking an experienced General Manager to lead its Indonesia business, with full ownership of P&L, operations, commercial, finance and people.

Key Responsibilities

• Lead the overall Indonesia business and drive operational and commercial performance.
• Strengthen the cost structure, processes and organisation following a recent business restructuring.
• Manage key OEM, principal and enterprise customer relationships, while developing new business opportunities.
• Drive service excellence across productivity, turnaround time, quality and customer satisfaction.
• Build and develop the local leadership team and organisational structure.
• Partner with regional teams to implement AI, automation and operational improvements.
• Oversee governance, compliance, people matters and vendor management.

Requirements

• 10+ years of experience, including 5+ years managing a country or business-unit P&L in Indonesia.
• Background in consumer electronics, appliances, after-sales service, repair/refurbishment, EMS, reverse logistics or field services.
• Proven experience with OEM/principal and enterprise customers.
• Track record in turnaround, restructuring or cost optimisation.
• Strong commercial and operational leadership capabilities.
• Good understanding of Indonesian employment practices and industrial relations.
• Fluent in Bahasa Indonesia and English.

Relocation support to Jakarta is provided.