General Affair Officer

Carousell Group; Kebonjeruk; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Carousell Group is seeking a General Affairs Officer to manage day-to-day office and facility operations for multiple Jabodetabek store locations. You will support purchasing, coordinate with vendors, and assist with openings, relocations, and basic renovations to ensure smooth store operations.

The role requires 1–3 years in GA/administration, strong vendor coordination, and proficiency in MS Office. This is a full-time, on-site position with occasional travel to stores.

Qualifications

• Minimum Diploma (D3) or Bachelor’s degree in Administration, Management, Supply Chain, or related fields.
• 1–3 years of experience in General Affairs, Administration, or procurement support, preferably in a retail or multi-branch environment.
• Familiar with purchasing and procurement processes
• Strong coordination skills with vendors and internal stakeholders.
• Able to manage multiple requests from different store locations simultaneously.
• Proficient in Microsoft Office / Microsoft Excel / Google Workspace.

Responsibilities

• Manage day-to-day office and facility operations for multiple offline stores across Jabodetabek.
• Support purchasing and procurement activities to ensure timely availability of goods and services.
• Coordinate with vendors for facility-related services for head office and offline stores.
• Assist store openings, relocations, or minor renovations from a GA perspective.
• Ensure compliance with workplace safety, internal policies, and basic HSE standards at stores and office locations.
• Prepare and process PR/PO and payment documentation and track delivery timelines.

Skills

Vendor coordination

Stakeholder coordination

Time management

Attention to detail

Multitasking

Education

Diploma/Degree in Administration

Tools

Microsoft Office

Microsoft Excel

Google Workspace

Job description

About Carousell Group

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.

Laku6

Laku6 is the leading AI-first end-to-end Electronics Recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that.

In July 2022, we became a part of Carousell Group, via one of the largest capital investments to-date into the region's Electronics Recommerce space.

Laku6's technology integrated with Carousell's regional platform of tens of millions of users will make buying and selling used electronics more accessible than ever before for millions of users; this will extend the life-cycle of electronics goods and slow down the growth of e-waste.

Manage office and store facilities including cleanliness, security, utilities, maintenance, and basic repairs.

Coordinate with vendors for facility-related services for head office and offline stores across Jabodetabek.

Support store openings, relocations, or minor renovations from a GA and facilities perspective.

Ensure compliance with workplace safety, internal policies, and basic HSE standards at stores and office locations.

Support end-to-end purchasing activities for offline stores across Jabodetabek, including store fixtures, furniture, equipment, consumables, and operational supplies.

Coordinate procurement requests from store teams and ensure alignment with approved budgets and specifications.

Source vendors, request and compare quotations, and support vendor selection for store-related needs.

Prepare and process purchase requests (PR), purchase orders (PO), and payment documentation in accordance with company procedures.

Track delivery timelines and ensure on-time fulfillment to multiple store locations.
Liaise with vendors and logistics partners to resolve delivery or quality issues.

Asset & Inventory Management

Maintain and update asset registers for office and offline store assets (fixtures, equipment, tools).
Manage distribution, tracking, and handover of assets to stores.
Conduct periodic physical stock checks and asset reconciliations across Jabodetabek locations.
Vendor & Contract Coordination

Vendor & Contract Coordination

Manage vendor relationships related to store operations (suppliers, contractors, service providers).

Support contract administration, renewals, and service level monitoring for store-related vendors.

Maintain proper documentation for vendor agreements and purchasing records.

Administrative & Operational Support

Support employee onboarding and offboarding from a GA perspective, including store staff equipment and access.

Coordinate internal events, store-related activities, and operational logistics as required.

Provide ad-hoc operational support to ensure smooth day-to-day store operations.

Documentation & Reporting

Maintain purchasing, procurement, and GA documentation (PR/PO, invoices, contracts, asset records).

Prepare routine reports on purchasing status, vendor performance, GA expenses, and store support activities.

Support audits or internal reviews related to procurement, assets, and facilities.

Qualifications & Requirements

Education

Minimum Diploma (D3) or Bachelor’s degree in Administration, Management, Supply Chain, or related fields.

Experience

1–3 years of experience in General Affairs, Administration, or procurement support, preferably in a retail or multi-branch environment.

Familiar with purchasing and procurement processes

Strong coordination skills with vendors and internal stakeholders.

Able to manage multiple requests from different store locations simultaneously.

Proficient in Microsoft Office / Microsoft Excel / Google Workspace.

Organized, detail-oriented, and able to work under timelines.

Personal Attributes

Hands-on and solution-oriented.

Willing to travel occasionally to offline stores across Jabodetabek.

Own personal transportation

Able to work independently and collaboratively.

About the Position

The General Affairs (GA) Officer is responsible for managing day-to-day office and facility operations, as well as supporting purchasing and procurement activities for multiple offline retail stores across the Jabodetabek area, ensuring timely availability of goods, services, and facilities to support smooth store operations.

Working Conditions

Full-time, office-based role with occasional site visits to offline stores across Jabodetabek.

May require flexibility during store openings or urgent procurement needs.

A contract based role, with opportunity of further extension(s)