Full time

Wadhwani Foundation; Jakarta Pusat; Vor Ort; IDR 1.610.306.000 - 2.325.997.000; Vollzeit

Zusammenfassung

Wadhwani Accelerate seeks a Manager – Services Development to build and scale the services layer of its assisted growth programs. You will bridge product design, expert network development, and service delivery enablement to convert growth challenges into repeatable offerings.

You will lead the creation of a structured service matrix, define bundles for Accelerate Select and Accelerate Core, and manage expert engagement models across regions while ensuring delivery quality and scalability.

Qualifikationen

• MBA from a reputed institute.
• 5–7 years of work experience in consulting, SME advisory, professional services, program management, or ecosystem-focused roles.
• Ability to structure ambiguous problems into clear service offerings.
• Experience working with external experts, consultants, or partners.

Aufgaben

• Translate growth archetypes into structured service offerings.
• Develop service modules across key execution hurdles (working capital & finance; sales process & capability; market entry & channel strategy; product readiness & positioning; regulatory & compliance).
• Build and manage a curated panel of regional and national experts across domains such as exports, sales growth, finance, and product strategy.
• Standardize service delivery through playbooks, templates, and diagnostic frameworks; monitor quality and scalability.

Kenntnisse

Structure ambiguous problems

External experts management

Stakeholder management

Execution orientation

Ausbildung

MBA from reputed institute

Jobbeschreibung

Jakarta, Indonesia, Indonesia

• Functional Area Sales / Business Development / Client Servicing

Job Description

Reporting to: Head – Assisted Growth Programs & Product

About Wadhwani Accelerate

Wadhwani Accelerate works with growth-oriented SMEs to helpthem scale revenues, enter new markets, expand in domestic and export marketsand overcome execution bottlenecks that hyper growth companies typically face.Our model focuses on productizing growth consulting by standardizingrecurring growth challenges into structured, outcome-oriented service offeringsdelivered by curated experts.

Role Overview

The Manager – Services Development will play acritical role in building and scaling the “services layer” of WadhwaniAccelerate’s Assisted Growth Programs.

The role sits at the intersection of product design,expert network development, and service delivery enablement. The individualwill help convert growth challenges faced by SMEs into clearly defined,repeatable service offerings and build a high-quality panel of domain expertswho can deliver these services across regions.

This is a builder role suited for someone who enjoys creatingstructure out of complexity, working closely with experts, and scalingprofessional services in a semi-productized model.

Key Responsibilities

1. Services & Product Development

• Workwith the Program Head – Accelerate to translate growth archetypes (e.g., export expansion, domestic scaling, channel growth, customersegmentation) into structured service offerings.
  
• Helpdefine service “modules” across key execution hurdles such as:
  
• Workingcapital & finance
  
• Salesprocess & capability
  
• Marketentry & channel strategy
  
• Productreadiness & positioning
  
• Regulatory& compliance
  
• Supportthe creation of a service matrix (growth archetype × executionhurdle) and clearly articulate scope, outcomes, effort, and deliveryformat for each service.
  
• Assistin defining differentiated service bundles for Accelerate Select,Accelerate Core cohorts based on advisory hours, delivery format, andexpert seniority.
  

2. Expert Network Building & Management

• Identify,onboard, and manage a curated panel of regional and national experts across domains such as exports, sales growth, compliance, finance, andproduct strategy.
  
• Buildstrong working relationships with experts across Gujarat, Maharashtra,Tamil Nadu, Karnataka, and Uttar Pradesh.
  
• Defineengagement models for experts (retainer, per-assignment, cohort-baseddelivery, workshops, 1:1 advisory).
  
• Ensureexperts are aligned to Wadhwani Accelerate’s service standards, outcomes,and delivery formats.
  

3. Service Enablement & Quality Assurance

• Workwith program and operations teams to ensure smooth deployment of servicesto ventures.
  
• Helpstandardize service delivery through playbooks, templates, diagnosticframeworks, and checklists.
  
• Monitorservice quality, expert effectiveness, and venture feedback tocontinuously improve offerings.
  
• Supportpilots of new services and refine them before scaling.
  

4. Cross-Functional Collaboration

• Collaborateclosely with Program, Partnerships, Impact, and Operations teams to alignservices with cohort needs and outcomes.
  
• Provideinputs into pricing logic, effort estimation, and scalabilityconsiderations for services.
  
• Supportinternal documentation and knowledge management for service offerings.
  

Candidate Profile

Education & Experience

• MBAfrom a reputed institute.
  
• 5–7years of work experience in consulting, SME advisory, professionalservices, program management, or ecosystem-focused roles.
  

Skills & Capabilities

• Strongability to structure ambiguous problems into clear serviceofferings.
  
• Experienceworking with or managing external experts, consultants, or partners.
  
• Understandingof SME growth challenges in areas such as sales, exports, finance, orcompliance.
  
• Strongstakeholder management and communication skills.
  
• Highexecution orientation with attention to detail and follow-through.
  

Mindset Fit

• Comfortableoperating in a build-from-scratch, evolving environment.
  
• Interestedin scaling impact through systems and platforms, not just bespokeconsulting.
  
• Entrepreneurial,collaborative, and outcomes-driven.
  

Why This Role is Unique

• Opportunityto build a first-of-its-kind productized SME growth services model in India.
  
• Exposureto diverse sectors, geographies, and growth challenges.
  
• Directinfluence on how thousands of SMEs access high-quality growth support atscale.
  
• Highownership role with strong learning and leadership visibility.