FTTH Performance Improvement Lead

Pengiklan Anonim; Jakarta Barat; On-site; IDR 334,800,000 - 468,720,000; Full time

Job summary

Pengiklan Anonim is seeking a FTTH Performance Management Supervisor to analyze failure data, identify root causes, and propose corrective actions. The role requires 5+ years in FTTH networks, strong RCA skills, and proficiency in Excel and Power BI.

You will monitor KPIs, coordinate with MITRAs and vendors, and drive preventive maintenance initiatives onsite in West Jakarta. The ideal candidate communicates effectively in English, understands FTTH installation and activation processes, and

Qualifications

• Bachelor's degree in a relevant field (telecommunications, electrical engineering, information technology or related).
• Minimum 5 years of experience in FTTH Access Network, network performance, or related telecom fields.
• Strong knowledge of FTTH components (OSP, OLT, ODN, IKR).
• Understanding of FTTH installation, activation, troubleshooting and maintenance processes.
• Proficient in data analysis and KPI monitoring using Excel, Power BI or equivalent tools.
• Strong RCA, problem-solving and performance improvement skills.
• Good communication and coordination across departments and vendors.
• Excellent English communication is a must.

Responsibilities

• Analyze FTTH failure data, identify root causes and propose corrective actions.
• Analyze IKR installation/activation errors and recommend improvements.
• Monitor FTTH performance KPIs and identify gaps.
• Propose preventive maintenance strategies to improve reliability.
• Conduct RCA of recurring failures and develop countermeasures.
• Coordinate with departments, MITRAs, and vendors to implement improvements and measure effectiveness.
• Improve failure reporting processes for accurate data.
• Propose system and application improvements to enhance data quality and efficiency.
• Prepare regular performance reports with actionable recommendations to management.

Skills

Data analysis

KPI monitoring

Root Cause Analysis

Problem solving

Excel

Power BI

English communication

Education

Bachelor's Degree

Tools

Power BI

Microsoft Excel

Job description

Pengiklan Anonim is seeking a FTTH Performance Management Supervisor to analyze failure data, identify root causes, and propose corrective actions. The role requires 5+ years in FTTH networks, strong RCA skills, and proficiency in Excel and Power BI.

You will monitor KPIs, coordinate with MITRAs and vendors, and drive preventive maintenance initiatives onsite in West Jakarta. The ideal candidate communicates effectively in English, understands FTTH installation and activation processes, and