Front Office (Berpengalaman VHP)

PT Insan Solusi Nusantara; Jakarta Selatan; On-site; IDR 49,327,000 - 59,084,000; Full time

Benefits offered by this job

Workplace insurance

Death Insurance

Job summary

PT Insan Solusi Nusantara is seeking a Front Office staff to warmly welcome guests and manage check-in/out with professionalism. You will handle inquiries, perform admin tasks, and operate the PMS/VHP system to support Front Office operations.

Qualifications include a Diploma (D3), ability to use VHP, and at least 1 year of hotel operations experience. Proficiency in Microsoft Office and social media is preferred.

Qualifications

• Minimum Diploma (D3) education.
• Must understand and be able to operate the VHP (Visual Hotel Program) hotel system.
• Minimum 1 year of experience in hotel operations is preferred.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) and social media.
• Hospitality attitude, discipline, high initiative, honesty, and responsibility.

Responsibilities

• Receive and welcome hotel guests with friendliness and professionalism.
• Manage check-in and check-out processes for guests.
• Handle guest inquiries and provide information to meet their needs.
• Perform administrative tasks and manage operational hotel data.
• Operate the hotel management system (PMS/VHP) to support Front Office activities.

Skills

Customer service

Microsoft Office

Teamwork

Adaptability

Social media

Education

Diploma (D3)

Tools

VHP system

PMS

Job description

Receive and welcome hotel guests in a friendly and professional manner. Manage guest check-in and check-out processes. Handle guest inquiries, provide information, and fulfill guest needs. Perform administrative tasks and manage hotel operational data. Operate the hotel management system (PMS/VHP) to support Front Office operations.

Key responsibilities

Receive and welcome hotel guests with friendliness and professionalism

Manage check-in and check-out processes for guests

Handle guest inquiries and provide information to meet their needs

Perform administrative tasks and manage operational hotel data

Operate the hotel management system (PMS/VHP) to support Front Office activities

About you

Minimum Diploma (D3) education

Must understand and be able to operate the VHP (Visual Hotel Program) hotel system

Minimum 1 year of experience in hotel operations is preferred

Proficient in Microsoft Office (Word, Excel, and PowerPoint) and social media

Hospitality attitude, discipline, high initiative, honesty, and responsibility

Able to work well in a team and has good adaptability

• Allowance: Rp4.857.085 per month
• Work Accident Insurance (JKK)
• Death Insurance (JKM)