Front Desk Agent: Elevate Guest Experience

Park 5 Simatupang; Jakarta Utara; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Park 5 Hotel Simatupang is hiring a Front Desk Agent to join our hospitality team in Indonesia. The role involves welcoming guests, handling check-ins and check-outs, and assisting guests with requests.

Ideal candidates have at least 1 year of hospitality experience or internship exposure, strong front office knowledge, excellent communication, and fluency in English. Fresh graduates are welcome to apply and additional languages are a plus.

Qualifications

• Minimum 1 year of experience in a similar hospitality role.
• Fresh graduates with relevant internship experience are welcome to apply.
• Good understanding of front office operations, guest service standards, and hotel procedures.
• Excellent communication and interpersonal skills.
• Fluent in English; additional languages are a plus.

Skills

Front desk ops

Guest service

Communication

English fluency

Hospitality experience

Internship experience

Job description

Park 5 Hotel Simatupang is hiring a Front Desk Agent to join our hospitality team in Indonesia. The role involves welcoming guests, handling check-ins and check-outs, and assisting guests with requests.

Ideal candidates have at least 1 year of hospitality experience or internship exposure, strong front office knowledge, excellent communication, and fluency in English. Fresh graduates are welcome to apply and additional languages are a plus.