Fraud Reviewer

Kredivo Group; Jakarta Pusat; On-site; IDR 72,000,000 - 144,000,000; Full time

Job summary

Kredivo Group is seeking a Fraud Reviewer to analyze high-frequency transaction data and user behavior to detect fraudulent or high-risk transactions. You will review suspicious activity daily, investigate merchants, assess new registrations, and monitor brand-related fraud across channels.

The role requires a bachelor’s degree, at least 2 years in fraud detection, strong analytical skills, and solid communication. SQL experience is a plus for data-driven investigations.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• At least 2 years experience in fraud detection or investigation.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Have experience in SQL is a plus.

Responsibilities

• Review suspicious transactions on a daily basis and take appropriate action.
• Conduct thorough investigations into merchants flagged for suspicious behavior or high-risk activities.
• Assess new merchant registrations to identify any potential risk factors
• Investigate hack complaints reported by users
• Monitor social media platforms for fraudulent activity related to our brand and take necessary steps to report and mitigate risks
• Review apps installed by users for any signs of suspicious activity or potential security risks

Skills

Strong analytical skills

Excellent communication

Attention to detail

Fast-paced environment

Education

Bachelor's degree in related field

Tools

SQL

Job description

The Fraud reviewer analyzes high-frequency transaction data and user behavior to identify fraudulent/ high risk transactions as well as suggest improvements to business processes and systems to prevent such transactions from happening in the future. The roles and responsibilities include the following (but not limited to) :

• Review suspicious transactions on a daily basis and take appropriate action.
• Conduct thorough investigations into merchants flagged for suspicious behavior or high-risk activities.
• Assess new merchant registrations to identify any potential risk factors
• Investigate hack complaints reported by users
• Monitor social media platforms for fraudulent activity related to our brand and take necessary steps to report and mitigate risks
• Review apps installed by users for any signs of suspicious activity or potential security risks

We are excited to welcome dynamic robust Fraud Reviewer who have:

• Bachelor's degree in a related field or equivalent experience.
• At least 2 years experience in fraud detection or investigation.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Have experience in SQL is a plus

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