Senior Fraud Risk Investigator

FinAccel; Indonesia; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Kredivo is seeking a Senior Fraud Reviewer to detect, prevent, and mitigate fraudulent activities across the platform. You will review suspicious transactions, investigate high-risk merchants, and assess new registrations while handling account hack complaints and monitoring social media for fraud.

You will work with cross-functional teams to strengthen our fraud prevention framework and stay ahead of evolving fraud trends.

Qualifications

• Bachelor's degree or equivalent practical experience.
• At least 2 years' hands-on experience in fraud detection or investigation.
• Experience in digital lending, digital banking, or fintech is a plus.
• Strong SQL skills.
• Excellent communication and interpersonal skills.
• Conversational English is required.

Responsibilities

• Review suspicious transactions and take timely action to prevent losses.
• Investigate merchants and Sales Promoters flagged for high-risk activity.
• Assess new merchant registrations for risk factors.
• Handle account hack complaints reported by users.
• Monitor social media for fraudulent activity related to Kredivo and mitigate risks.
• Maintain records of fraud incidents and investigations; report to management.
• Collaborate with internal teams to improve fraud detection processes.
• Stay up-to-date on fraud trends and detection tools.

Skills

SQL

Analytical thinking

Communication

Conversational English

Education

Bachelor's degree or equivalent

Job description

Kredivo is seeking a Senior Fraud Reviewer to detect, prevent, and mitigate fraudulent activities across the platform. You will review suspicious transactions, investigate high-risk merchants, and assess new registrations while handling account hack complaints and monitoring social media for fraud.

You will work with cross-functional teams to strengthen our fraud prevention framework and stay ahead of evolving fraud trends.