Floor Leader F&B: Pimpin Tim & Operasional Restoran

Pt. Pesta Pora Abadi (Mie Gacoan); Balikpapan; On-site; IDR 300,000,000 - 540,000,000; Full time

Job summary

Pt. Pesta Pora Abadi (Mie Gacoan) in Balikpapan is seeking a Floor Leader to lead restaurant operations and drive sales through relationship-based approaches with potential clients. You will promote services, maintain client relationships, and coordinate with internal teams to ensure profitable business growth.

The role requires strong communication skills, an entrepreneurial mindset, and the ability to work in a fast-paced environment across sales and operations functions.

Qualifications

• Fluent in English and able to communicate with executives and decision makers.
• Strong client-facing skills with consultative selling approach.
• Entrepreneurial mindset with goal-driven focus.
• Excellent verbal and written communication skills.
• Strong planning, organization and time-management abilities.
• Reliable and responsive to management direction.
• Resourceful in solving problems and meeting challenges.
• Excellent interpersonal communication with customers and internal teams.
• Able to work effectively in a fast-paced environment.

Responsibilities

• Promote, develop target list and initiate contact with potential customers.
• Introduce the company and services and build ongoing relationships.
• Demonstrate products and solutions through consultative selling.
• Understand client needs and align products/services accordingly.
• Grow business with both new and existing customers.
• Prepare clear proposals/quotations for clients.
• Address and resolve customer complaints or problems.
• Coordinate sales efforts with overseas offices, operations, and accounting.
• Provide business reviews and maintain client value.
• Analyze market potential and determine client value to the organization.

Skills

Fluent English

Client-facing

Entrepreneurial mindset

Verbal communication

Written communication

Planning & time management

Dependable

Resourceful

Interpersonal skills

Fast-paced environment

Education

Associates or better

Job description

Showing 1 Floor Leader F B Pimpin Tim Operasional Restoran jobs in Balikpapan

Job Duties - Essential Functions of the Job:

• Promoting, develop target list and initiate contact with potential customers through a relationship based approach such as sales phone calls and cold calling.
• Introduce the company and the company's services to potential customers and build and maintain ongoing relationships.
• Demonstrates products and services to existing and potential customers and assisting them for solutions by means of consultative selling.
• Work with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services.
• Increases business with established and new customers over time.
• Develop clear and effective written proposals and/or quotations for existing and/or potential clients.
• Manages resolutions of customer complaints or problems.
• Coordinates the sales effort internally with overseas offices, operations, customer service and accounting department.
• Continually maintaining and developing the business and provide Business Review presentations to clients.
• Analyzes market potential and determine value of existing and potential client value to the organization.
• Controls, Monitors and Resolves Account Receivables of clients on timely basis and ensure it is kept current.
• Achieves and maintain profitable business consistent with the company's goals.
• Create and implement the Quality objectives for Sales Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.

Skill and Abilities:

• Fluent in English
• Strong client-facing skills and effective selling to an executive, owner, and or decision maker with a consultative approach
• Strong entrepreneurial experience and goal-driven focus.
• Excellent verbal and written communication skills
• Plans, organizes and uses time efficiently and effectively.
• Dependable, follows instructions, responds to management direction
• Ability to meets challenges with resourcefulness
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
• Excellent planning and organizational skills.
• The ability to work in a fast-paced environment.

Behaviors

• Team Player: Works well as a member of a group

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

• Associates or better

Experience

• 2 years: Strong knowledge of the Energy Oil and Gas, EPC and Mining industry is an advantage
• 2 years: 2 years experience in sales or marketing & min. 2 years freight forwarding experience.