Fintech Project & Process Improvement Lead

Kredivo Group; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Kredivo Group in Jakarta is seeking a results-driven Process Improvement Lead with 3+ years in project management to optimize end-to-end workflows. You will analyze current processes, identify bottlenecks, and design data-driven improvements across departments.

Responsibilities include developing BRDs, mapping processes, facilitating workshops, and reporting outcomes to senior management. Fluency in English and Bahasa Indonesia is required; collaboration across teams is essential.

Qualifications

• Minimum 3 years leading and managing projects end-to-end (initiation to closure) in fintech or similar fields.
• Ability to analyze performance data, identify bottlenecks, diagnose issues and inform decisions.
• Experience creating BRDs, process maps/flows, timelines and root-cause analysis.
• Proven track record of identifying inefficiencies and implementing improvements.
• Ability to think creatively and proactively drive improvement initiatives.
• Strong communication with internal and external stakeholders.
• Excellent verbal and written English and Bahasa Indonesia.
• Ability to present information clearly and concisely.
• Works well independently or in a team across departments.

Responsibilities

• Analyze existing processes to identify inefficiencies and areas for improvement.
• Develop and implement process improvement initiatives.
• Collaborate with stakeholders to define project scope, goals, and deliverables.
• Create business requirement documents including project plans and timelines.
• Facilitate workshops or training sessions to promote continuous improvement.
• Prepare and present reports to senior management on outcomes and improvements.
• Stay current with industry trends and best practices in project management and process improvement.

Education

Bachelor's degree or higher in a relevant field

Job description

Kredivo Group in Jakarta is seeking a results-driven Process Improvement Lead with 3+ years in project management to optimize end-to-end workflows. You will analyze current processes, identify bottlenecks, and design data-driven improvements across departments.

Responsibilities include developing BRDs, mapping processes, facilitating workshops, and reporting outcomes to senior management. Fluency in English and Bahasa Indonesia is required; collaboration across teams is essential.