Field Service Technician: Material Handling Equipment

Pt. Suryaraya Rubberindo Industries; Bogor; On-site; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Company vehicle

Health/dental/vision insurance

Performance incentives

Job summary

Pt. Suryaraya Rubberindo Industries is seeking a Field Service Technician to serve the Tangerang area, installing, maintaining, and repairing material handling equipment at client warehouses and distribution centers.

You will diagnose issues, perform preventive maintenance, and support operations to minimize downtime. The role requires strong mechanical and electrical skills, the ability to read manuals and schematics, and the flexibility to travel to customer sites.

Qualifications

• Proven experience as a Field Service Technician, ideally with material handling equipment, robotics, or industrial automation.
• Strong mechanical, electrical, and electronic troubleshooting skills.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Proficiency in using diagnostic tools and equipment.
• Excellent problem-solving abilities and a keen attention to detail.
• Strong customer service and communication skills.
• Ability to work independently, manage your time effectively, and prioritize tasks in Tangerang.
• Valid driver's license and a clean driving record.
• Willingness to travel to various customer locations within the service area, sometimes on short notice.
• Basic computer literacy for reporting and communication purposes.

Responsibilities

• Install, test, and commission new material handling equipment at customer sites.
• Perform routine preventative maintenance, inspections, and adjustments on various types of equipment.
• Diagnose and repair mechanical, electrical, and electronic issues within complex material handling systems.
• Interpret technical manuals, schematics, and diagnostic reports to guide troubleshooting and repair efforts.
• Respond promptly to emergency service requests, resolving issues to restore operations quickly.
• Provide technical support and guidance to client operational staff as needed.
• Maintain detailed and accurate service records, including parts used and labor hours, via the company's service management system.
• Manage the inventory of spare parts and tools within your service vehicle.
• Ensure compliance with all company safety policies and procedures, maintaining a safe work environment.
• Collaborate with sales and engineering teams to provide feedback on equipment performance and client needs.

Job description

Pt. Suryaraya Rubberindo Industries is seeking a Field Service Technician to serve the Tangerang area, installing, maintaining, and repairing material handling equipment at client warehouses and distribution centers.

You will diagnose issues, perform preventive maintenance, and support operations to minimize downtime. The role requires strong mechanical and electrical skills, the ability to read manuals and schematics, and the flexibility to travel to customer sites.