Senior Field Service Technician - Heavy Equipment

Pt Surya Sealindo Teknologi

Tangerang

On-site

IDR 69,058,000 - 82,718,000

Full time

2 days ago

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Job summary

Pt Surya Sealindo Teknologi is seeking a Field Service Technician to perform on-site installations, maintenance, and repairs of heavy equipment around Bogor, West Java. You will diagnose and resolve technical issues in the field, ensuring customer satisfaction and minimal downtime while traveling within a designated service area.

The role requires strong mechanical aptitude, ability to read schematics, and excellent communication.

Qualifications

Proven experience as a Field Service Technician or similar role, with heavy machinery experience.
Strong mechanical aptitude and troubleshooting skills.
Proficiency in diagnosing and repairing electrical, hydraulic, and pneumatic systems.
Ability to read and interpret technical manuals, schematics, and blueprints.
Excellent customer service and communication skills.
Valid driver's license and a clean driving record.
Willingness to travel regularly within the assigned territory.
Ability to work independently and manage time effectively.
Technical certification or vocational training in mechanics or related field is a plus.
Experience with diagnostic software and tools for heavy equipment.

Responsibilities

Install, maintain, and repair heavy industrial equipment at customer sites.
Perform diagnostic tests and troubleshoot mechanical, electrical, and hydraulic systems.
Respond to service calls and customer requests in a timely and efficient manner.
Provide technical training and guidance to customers on equipment operation and maintenance.
Complete service reports accurately and submit them promptly.
Identify and communicate potential equipment issues or upgrade opportunities to customers.
Ensure all tools, equipment, and vehicles are maintained in good working order.
Adhere to all company safety policies and procedures while on customer sites.
Manage parts inventory for service calls and ensure proper stock levels.
Build and maintain positive customer relationships.