Field Service Technician — Electrical & Mechanical

Trakindo; Manado; On-site; IDR 1,200,000,000 - 2,400,000,000; Full time

Job summary

Trakindo in Indonesia is seeking a skilled service technician to support electrical, mechanical, and heavy equipment maintenance. You will work under supervision to ensure accurate records and safe, compliant service execution.

The role emphasizes trouble-shooting, documentation, and continuous improvement, with daily responsibilities including coordinating parts, using tools safely, and delivering timely service to customers.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.

Responsibilities

• Guide lower level staff as part of development.
• Complete, verify, and submit service documents in accordance with manuals and procedures.
• Perform contamination control and safety activities in accordance with manuals and procedures to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical job processes (DA, RI, PM, Recondition, and Technical Analysis 1) in accordance with manuals and procedures to ensure accurate, consistent, and reliable service quality.
• Ensure implementation of corporate standard procedures and best practices to maintain consistent service execution and compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions provided.
• Ensure Service activity is quick, meets target completion and customer requirements to maintain satisfactory quality of technical/ technology job processes and results.
• Process parts requests and returns for technical or technology job processes by following manuals and procedures and ensuring parts or components are in good condition.
• Ensure tools and equipment utilization for technical or technology job processes in accordance with manuals and procedures, and ensure tools and equipment are in good condition to support safe execution.
• Define services requirement (revenue, warranty or guarantee) related customer request to meet with customer needs and request.

Skills

Guidance to juniors

Documentation & records

Safety procedures

Contamination control

Mechanical processes

Customer explanations

On-time service

Parts processing

Tool usage

Continuous improvement

Education

SMK in Electrical/Heavy Equipment/Mechanical/Technical

Job description

Trakindo in Indonesia is seeking a skilled service technician to support electrical, mechanical, and heavy equipment maintenance. You will work under supervision to ensure accurate records and safe, compliant service execution.

The role emphasizes trouble-shooting, documentation, and continuous improvement, with daily responsibilities including coordinating parts, using tools safely, and delivering timely service to customers.