Technical Service Technician — Electrical & Mechanical

PT Trakindo Utama; Ambon; On-site; IDR 9,000,000 - 14,000,000; Full time

Job summary

PT Trakindo Utama is seeking a technician with SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical to support service operations at Ambon. The role involves handling service documentation, safety practices, and adherence to manuals while delivering reliable and compliant service execution.

The candidate will contribute to continuous improvement, guide less experienced teammates, and assist in meeting customer requirements with accurate parts handling and use of appropriate tools.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.
• GPA minimum N/A

Responsibilities

• Provide guidance for lower level as part of development.
• Complete, verify, and submit service administration and technical documents per manuals to ensure accurate records and proper service processing.
• Perform contamination control and safety activities for technical job processes to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical job processes (DA, RI, PM, Recondition, and Technical Analysis 1) per manuals to ensure accurate, consistent, and reliable service quality.
• Ensure implementation of corporate standard procedures and best practices to maintain consistent service execution and operational compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions.
• Ensure service activity in quick respond, meet target completion and customer requirements to maintain satisfactory quality of technical/ technology job processes and results.
• Process parts requests and returns for technical job processes by following manuals and ensuring parts are in good condition when handover to customers to support accurate service processing and reliability.
• Ensure tools and equipment utilization for technical job processes in accordance with manuals and procedures, and ensure tools are in good condition to support safe, accurate, and efficient technical execution.
• Define services requirement (revenue, warranty or guarantee) related customer request to meet customer needs and requests.

Education

SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Job description

PT Trakindo Utama is seeking a technician with SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical to support service operations at Ambon. The role involves handling service documentation, safety practices, and adherence to manuals while delivering reliable and compliant service execution.

The candidate will contribute to continuous improvement, guide less experienced teammates, and assist in meeting customer requirements with accurate parts handling and use of appropriate tools.