Field Service Technician - Electrical & Machinery

Trakindo; Jakarta Pusat; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

Trakindo in Jakarta is seeking a skilled technician with an SMK background in electrical or heavy equipment to join our service team. You will guide less experienced colleagues, prepare and submit service documents, ensure safety, and drive continuous improvement in quality and efficiency.

This role involves hands-on mechanical work, adherence to procedures, and strong problem-solving to support customers and maintain service standards.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.

Responsibilities

• Guide lower level staff as part of development.
• Complete, verify, and submit service documents per manuals.
• Perform contamination control and safety activities for job processes.
• Identify waste and participate in continuous improvement to enhance safety and quality.
• Execute mechanical job processes (DA, RI, PM, Recondition, TA1) per procedures.
• Ensure adherence to corporate standard procedures for service execution.
• Provide technical explanations to customers under guidance.
• Ensure service activities respond quickly to meet targets and customer requirements.
• Process parts requests and returns following manuals and ensuring proper handover.
• Ensure tools and equipment are utilized and maintained in good condition.
• Define service requirements (revenue, warranty or guarantee) to meet customer needs.

Education

SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Job description

Trakindo in Jakarta is seeking a skilled technician with an SMK background in electrical or heavy equipment to join our service team. You will guide less experienced colleagues, prepare and submit service documents, ensure safety, and drive continuous improvement in quality and efficiency.

This role involves hands-on mechanical work, adherence to procedures, and strong problem-solving to support customers and maintain service standards.