Field Service Specialist

Geolyra; Cilegon; On-site; IDR 100,000,000 - 150,000,000; Full time

Job summary

A global engineering company in Cilegon, Indonesia, seeks a technical expert for valve services. The role involves ensuring optimal equipment performance, compliance with quality policies, and providing technical guidance. Ideal candidates have a diploma in Mechanical Engineering, effective communication skills, and valve experience. This position requires willingness to work on-site and limited travel. Join a competitive and rewarding environment focused on professional growth.

Qualifications

• High School graduates with 4 years of experience in valves welcome.
• Additional languages like Japanese or Mandarin are a plus.
• Ability to travel domestically and internationally.

Responsibilities

• Comply with customer HSE and Quality policies.
• Perform services, diagnose, and repair equipment.
• Provide technical guidance and training to clients.
• Generate reports and interact with customers.

Skills

Valve knowledge

Mechanical engineering

Communication skills

Teamwork

Office software proficiency

Fluent in English

Education

Diploma in Mechanical Engineering or related field

Job description

To serve as the primary technical expert, ensuring optimal equipment performance and customer satisfaction, both on site in customer premises and in workshop base.

Qualifications

• Diploma’s degree in Mechanical Engineering or related field. High Scholl graduated with 4 years of experiences in valve with Site and Offshore experienced are welcome to apply.
• Good knowledge of valves and applications, P&ID, piping drawings, industry standards (ASME, ASTM, API, etc.)
• Strong communication, negotiation, and interpersonal skills.
• Willing to travel and direct interact with stakeholder.
• Fluent in English; additional languages like Japanese or Mandarin are a plus.
• Ability to work in a team environment
• Proficient on using computer/laptop/office software at minimum for reporting purposes

Specific Requirements

• Willing to do work onsite area (onshore & offshore – overseas)
• Preferably maximum of 30 years old
• 30 years above with significant experiences are welcome to apply
• Preferably having experience on valve or pump repair and services

Responsibilities

• Comply with customer HSE, Quality policies and procedures whilst on site/customer location.
• Performing services, diagnosing, and repair the equipment as per standard applied
• Providing technical guidance, troubleshooting, and training to client on proper equipment usageMaintaining accurate records of services performed, tools used, and customer interactions.
• Generate report and interface with the customer for any related execution matter on site and workshop.
• Have the ability to work with a minimum amount of supervision
• Deliver product and service quality to customer in safe manner and meeting customer expectation for both Onsite and Workshop
• Willing to travel domestic and overseas for business trip/site assignment.
• Coordinate with team members to manage production priorities during periods of staff absence, including leave and sickness
• Professional growth opportunities
• Friendly, competitive, and challenging working environment.