Field Service Engineer

Siemens Healthineers AG; Jakarta Pusat; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Siemens Healthineers in Indonesia is hiring a Field Service Engineer to perform preventive and corrective maintenance on medical imaging equipment, including X-ray and CT systems. The role requires hands-on electrical/electronic troubleshooting and the ability to work independently, with over 40% travel.

You will coordinate with hospital teams, generate service reports, and ensure safety compliance. A bachelor’s degree in Electrical/Electronics/Mechatronics/Biomedical Engineering and 5+ years’

Qualifications

• Bachelor’s degree in Electrical / Electronics / Mechatronics / Biomedical Engineering.
• 5+ years of experience in technical field work, including high voltage and radiation.
• Experience with medical imaging equipment (X-ray, CT) is an advantage.
• Fluency in Bahasa Indonesia; English is an advantage.

Responsibilities

• Diagnose and troubleshoot electrical, electronic, electromechanical, and system-level problems.
• Perform preventive maintenance and calibrations on medical equipment.
• Coordinate service activities with local and regional teams.
• Complete service documentation and manage spare parts.
• Uphold safety procedures for high-voltage and radiation equipment.

Skills

Electrical troubleshooting

Medical equipment

X-ray/CT experience

Networking basics

English language

Education

Bachelor’s degree in Electrical / Electronics / Mechatronics / Biomedical Engineering

Tools

Electronic test equipment

Job description

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers (SHS), our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Field Service Engineer position and play a key role in the Indonesia team. The Field Service Engineer (FSE) is responsible for performing periodic preventive maintenance, corrective maintenance, equipment upgrades, and technical reporting at Varian sites. Beyond technical service delivery, the FSE is expected to build strong working relationships and collaborate proactively with local and regional teams to resolve technical issues, share knowledge, and coordinate service activities. The successful candidate will combine hands-on technical expertise with effective communication and teamwork, demonstrating the ability to work independently and remotely while remaining actively engaged with colleagues. This role requires the ability to work effectively under pressure, meet tight deadlines, and travel for more than 40% of working time.

Key Responsibilities

1. Technical Service & Troubleshooting

• Diagnosing and troubleshoot complex electrical, electronic, electromechanical, computer, networking, and system-level problems.
• Identify root causes of equipment failures and implement appropriate corrective actions.
• Verify equipment operation and quality after repair or maintenance.
• Escalate complex technical problems to the appropriate technical support organization when required.

2. Preventive Maintenance & Equipment Reliability

• Execute PM according to the planned maintenance schedule.
• Perform system inspection, calibration, functional verification, and performance checks.
• Beyond break and fix mindset - capability to do proactive service and predictive analysis.
• Recommend technical actions to improve equipment reliability.

3. Customer Support

• Act as the primary technical interface with hospital/customer technical teams during service activities.
• Communicate equipment condition, service progress, and next actions clearly.
• Provide appropriate technical guidance to customers regarding equipment operation and maintenance.
• Maintain a professional, customer-focused approach, particularly during equipment-down situations.

4. Service Documentation & Spare Parts

• Complete Field Service Reports (FSR), time sheets, expense reports, and other required service documentation accurately and promptly.
• Maintain accurate records of installations, upgrades, repairs, and maintenance.
• Manage assigned spare parts appropriately, including ordering, replenishment, return, and consigned-part handling.
• Maintain technical documentation and service history.

5. Safety & Compliance

• Perform all activities in accordance with company safety requirements and applicable customer/site safety procedures.
• Maintain high safety awareness when working around high-voltage, mechanical, electrical, and radiation-treatment equipment.
• Complete required technical / soft skill training.

Education, bachelor’s degree in:

• Electrical / Electronics / Mechatronics / Biomedical Engineering

Work Experiences:

• More than 5 years’ experience in technical field jobs (Incl High voltage and Radiation)
• Experience in medical equipment principal will be an advantage

Technical Competencies must have:

• Strong fundamentals in electrical and electronic troubleshooting.
• Experience in Xray, CT, Cath-lab or medical hi-tech equipment will be an advantage
• Hands-on use of electronic test/measurement equipment.
• Understanding of PC-based systems.
• Basic-to-good networking knowledge.

Language:

• Bahasa Indonesia and fluency in English is an advantage

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-id

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.