Field Community Engagement Executive (Driver Partners)

GrabTaxi Holdings Pte. Ltd.

Batam

On-site

IDR 629,270,046 - 898,957,209

Full time

14 days+
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Benefits offered by this job

Term Life Insurance
Comprehensive Medical Insurance
Flexible working arrangements
Parental leave
Birthday leave

Job summary

GrabTaxi Holdings Pte. Ltd. is seeking a Community Engagement Executive based in Batam. In this role, you will foster strong relationships with driver partner communities and engage with Driver Leaders to understand their realities.

Your responsibilities include conducting community engagement sessions, gathering feedback from drivers, and assisting in the rollout of company programmes. A Bachelor's degree and at least 3 years of relevant experience are required.

This position offers benefits such as medical insurance, flexible working arrangements, and programs supporting well-being.

Qualifications

  • Minimum of 3 years of experience in community management, field operations, or related roles.
  • Strong ability to engage with diverse communities through communication.

Responsibilities

  • Develop relationships with Driver Leaders and communities in assigned areas.
  • Conduct regular community engagement and coordination meetings.
  • Gather feedback and operational pain points from driver partners.
  • Support company programmes and policy updates communication.
  • Manage communication with community representatives.

Skills

Community management
Field operations
Customer success
Cross-functional collaboration
Communication

Education

Bachelor's degree

Job description

GrabTaxi Holdings Pte. Ltd. is seeking a Community Engagement Executive based in Batam. In this role, you will foster strong relationships with driver partner communities and engage with Driver Leaders to understand their realities.

Your responsibilities include conducting community engagement sessions, gathering feedback from drivers, and assisting in the rollout of company programmes. A Bachelor's degree and at least 3 years of relevant experience are required.

This position offers benefits such as medical insurance, flexible working arrangements, and programs supporting well-being.

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