FB Attendant

Ovolo Hotels; Kuta; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

Mamaka Hotels & Resorts in Bali is seeking an energetic F&B Attendant to deliver warm, attentive service across restaurant and bar areas. You will engage with guests, take accurate orders, serve food and beverages, and maintain hygiene and presentation standards.

Join a dynamic team where strong communication, a proactive attitude, and teamwork are essential to creating memorable dining experiences for guests in a fast-paced resort environment.

Qualifications

• Proven experience in F&B roles (waiter/waitress or similar) in hospitality
• Strong communication and interpersonal skills
• Positive attitude with a guest-oriented mindset
• Ability to work efficiently in a fast-paced environment
• Hands-on approach and willingness to support daily operations
• Good knowledge of food & beverage service standards and hygiene practices
• Ability to handle guest requests, feedback, and complaints professionally
• Good teamwork and coordination with Kitchen and Bar teams
• Flexibility to work shifts, weekends, and public holidays
• Good command of English, both written and spoken

Responsibilities

• Deliver warm, attentive, and efficient service to guests from arrival to departure
• Take orders accurately and serve food and beverages
• Maintain cleanliness and presentation standards across dining areas
• Collaborate with kitchen and service teams to ensure smooth operations
• Handle guest requests professionally and anticipate needs

Skills

F&B Service Experience

Guest-focused

English Communication

Team Player

Shift Flexibility

Hygiene Standards

Hospitality Mindset

Positive Attitude

Proactive Attitude

Job description

As an F&B Attendant, you will be part of creating memorable dining experiences by delivering warm, attentive, and efficient service to our guests. You will play an important role in the day-to-day restaurant and bar operations, ensuring every guest receives exceptional hospitality from arrival to departure.

This is a hands-on role where you will actively engage with guests, take orders accurately, serve food and beverages, and maintain cleanliness and presentation standards across all dining areas. You will work closely with the kitchen and service team to ensure smooth operations and a positive dining atmosphere.

You will handle guest requests professionally, anticipate guest needs, and contribute to delivering experiences that exceed expectations. A friendly personality, strong communication skills, and attention to detail are essential in this role.

About You

You are energetic, friendly, and passionate about hospitality, with a natural ability to connect with people and create positive guest experiences. You thrive in a fast-paced environment and enjoy working as part of a dynamic team.

You have experience in restaurants, bars, beach clubs, cafés, or hotels, and understand the importance of delivering consistent and high-quality service.

What You Bring

• Proven experience as an F&B Attendant, Waiter/Waitress, or similar role in hospitality
• Strong communication and interpersonal skills
• Positive attitude with a guest-oriented mindset
• Ability to work efficiently in a fast-paced environment
• Hands-on approach with a willingness to support the team in daily operations
• Good knowledge of food & beverage service standards and hygiene practices
• Ability to handle guest requests, feedback, and complaints professionally
• Good teamwork and coordination skills with Kitchen and Bar teams
• Flexibility to work shifts, weekends, and public holidays
• Good command of English, both written and spoken

Why Join Mamaka

At Mamaka Hotels & Resorts, we’re not your typical hotel—we’re bold, creative, and unapologetically different. We’re building a team that’s passionate, collaborative, and ready to shake things up in Kuta.

If you’re ready to be part of something fresh, bring your energy, personality, and drive to us.