Facility Operations Lead - Maintenance, SLA & Safety

Meratus Group; Tropodo; Vor Ort; IDR 78.120.000 - 122.760.000; Vollzeit

Zusammenfassung

Meratus Group in Surabaya is seeking a Facility Operation Supervisor MTM to oversee daily facility operations and maintenance, ensuring hard and soft services meet company standards while coordinating with users and departments.

The role focuses on preventive and corrective maintenance, vendor management, safety and quality compliance, and performance reporting to ensure efficient building operations and service levels in line with SLAs.

Qualifikationen

• Diploma (D3) or Bachelor's Degree (S1) in Facilities Management, Building Engineering, Mechanical Engineering, Electrical Engineering, Civil Engineering, or related disciplines.

Aufgaben

• Oversee daily facility operations and maintenance activities to ensure hard and soft services meet company standards.
• Manage and supervise technical activities, housekeeping, security, and vendor/contractor operations.
• Ensure preventive maintenance, corrective maintenance, routine inspections, and work orders are completed per SLAs.
• Handle facility complaints and coordinate with users and relevant departments for timely resolution.
• Ensure compliance with safety, regulatory requirements, service quality standards, and operational efficiency.
• Prepare operational reports, evaluate vendor performance, and monitor KPIs and SLAs.

Kenntnisse

Leadership

Problem-solving

Communication

Coordination

Ausbildung

Diploma or Bachelor's degree in Facilities Management or related fields

Tools

Microsoft Office

Jobbeschreibung

Meratus Group in Surabaya is seeking a Facility Operation Supervisor MTM to oversee daily facility operations and maintenance, ensuring hard and soft services meet company standards while coordinating with users and departments.

The role focuses on preventive and corrective maintenance, vendor management, safety and quality compliance, and performance reporting to ensure efficient building operations and service levels in line with SLAs.