Facilities & Maintenance Lead - Operations, Safety & Service

PT Indonic Tangerang Investment; Jawa Barat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Indonic Tangerang Investment is seeking a Facilities Operations Leader to plan and oversee building maintenance, cleaning, landscape and security services at our Karawang site. You will ensure timely delivery, budget adherence and quality as per SLA.

The role requires guiding teams, coordinating with clients and vendors, and implementing continuous improvement to elevate service quality and client satisfaction.

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Civil or Industrial Engineering, Facility Management, or related discipline.
• Minimum 7 years in facility management or building operations.
• Minimum 3 years in a supervisory/managerial role.
• Experience managing integrated services (maintenance, cleaning, landscape, security).
• Strong knowledge of building MEP systems, preventive maintenance and contractor management.
• Experience in client management, budgeting, reporting and SLA monitoring.

Responsibilities

• Lead, plan and oversee building maintenance, cleaning, landscape and security operations.
• Prepare operational plans, maintenance schedules, budgets and progress reports.
• Coordinate with clients, vendors, subcontractors and internal teams.
• Monitor performance and allocate manpower effectively.
• Conduct routine site inspections and resolve findings promptly.
• Manage preventive, corrective and emergency maintenance activities.
• Monitor work orders, asset conditions, recurring problems and contractor performance.
• Ensure compliance with K3, SOP, Permit to Work and applicable regulations.
• Handle client complaints and escalations with effective solutions.
• Identify and implement continuous-improvement initiatives to improve efficiency and client satisfaction.

Skills

Leadership

Communication

Analytical thinking

Problem-solving

Education

Bachelor's degree in Engineering or Facility Management

Job description

PT Indonic Tangerang Investment is seeking a Facilities Operations Leader to plan and oversee building maintenance, cleaning, landscape and security services at our Karawang site. You will ensure timely delivery, budget adherence and quality as per SLA.

The role requires guiding teams, coordinating with clients and vendors, and implementing continuous improvement to elevate service quality and client satisfaction.