F&B Service Attendant

Nusantara Global Partners; Jakarta Selatan; On-site; IDR 580,446,000 - 870,669,000; Full time

Job summary

Nusantara Global Partners is seeking a highly professional F&B Service Attendant with strong experience in fine dining and luxury hospitality to deliver personalised, discreet dining experiences for VIP guests.

The role requires exceptional service, immaculate presentation, and the ability to coordinate seamlessly with kitchen and service staff while upholding five-star standards. Strong English communication is essential; experience with luxury venues is preferred.

Qualifications

• Excellent communication and interpersonal skills are required.
• Detail-oriented with strong organisational and coordination abilities.
• Discretion and professionalism are essential for VIP service.
• Strong knowledge of five-star hospitality standards and etiquette is expected.
• Ability to communicate in English; additional languages are a plus.

Responsibilities

• Provide exceptional fine dining service in accordance with five-star standards.
• Prepare dining tables with proper settings, linen, and decor; ensure correct presentation and timing.
• Assist with menu explanations and recommendations; coordinate with kitchen and service staff.

Skills

Excellent communication

Interpersonal skills

Detail-oriented

Discretion

VIP service

Coordination skills

Job description

Specialisation: Fine Dining & Luxury Hospitality Service

Preferred Experience: 5-Star Hotels, Luxury Resorts, Fine Dining Restaurants or Private VIP Hospitality

Job Summary

We are seeking a highly professional, polished, and service-oriented F&B Service Attendant with strong experience in fine dining and luxury hospitality.

The ideal candidate must demonstrate exceptional food and beverage service skills, excellent table manners, refined guest etiquette, and the ability to deliver personalised, discreet, and seamless dining experiences for VIP guests and distinguished clientele.

Candidates with previous experience working in five-star hotels, luxury resorts, Michelin-standard restaurants, or exclusive private dining establishments are strongly preferred.

Key Responsibilities

1. Fine Dining & Food Service

• Provide exceptional fine dining service in accordance with international five-star hospitality standards.
• Prepare and arrange dining tables with proper table settings, cutlery, glassware, linen, and decorative arrangements.
• Demonstrate excellent knowledge of fine dining etiquette, table service techniques, and formal dining procedures.
• Serve food professionally, following appropriate serving sequences and presentation standards.
• Ensure food is presented elegantly and served at the correct temperature and timing.
• Assist with menu presentation, food recommendations, and explaining dishes to guests when required.

2. Beverage & Wine Service

• Provide professional beverage service, including water, coffee, tea, and other refreshments.
• Demonstrate knowledge of wine service, glassware, and basic wine etiquette.
• Serve beverages according to appropriate hospitality standards.
• Maintain cleanliness and organisation of beverage stations and service areas.

3. VIP & Guest Relations

• Deliver personalised and attentive service to VIP guests, executives, and distinguished visitors.
• Maintain a warm, courteous, and professional approach at all times.
• Anticipate guests' needs without being intrusive.
• Exercise discretion and maintain strict confidentiality regarding guests and private matters.
• Handle special requests and dietary requirements with care and attention.
• Ensure dining areas are immaculate, organised, and ready before every service.
• Coordinate closely with the kitchen and other service personnel to ensure smooth dining operations.
• Monitor service timing and ensure all courses are served seamlessly.
• Clear tables discreetly and efficiently without disrupting the dining experience.
• Ensure all dining equipment, cutlery, glassware, and service accessories are properly maintained.

5. Professional Standards

• Maintain excellent personal grooming, hygiene, and professional appearance.
• Demonstrate discipline, punctuality, initiative, and strong attention to detail.
• Maintain composure and professionalism when handling demanding guests or unexpected situations.
• Uphold the highest standards of luxury hospitality, service excellence, and guest satisfaction.

Qualifications & Requirements

• Minimum 2–3 years of relevant experience in F&B service, preferably in a five-star hotel or luxury hospitality establishment.
• Previous experience in fine dining, VIP dining, or private dining service is highly preferred.
• Strong understanding of international fine dining etiquette and service standards.
• Good knowledge of food and beverage presentation and service techniques.
• Basic knowledge of wine service is an advantage.
• Excellent communication and interpersonal skills.
• Well-groomed, presentable, polite, and professional.
• Detail-oriented with strong organisational and coordination skills.
• Able to work flexible hours and adapt to the requirements of a VIP hospitality environment.
• Able to communicate in English; proficiency in additional languages is an advantage.

Ideal Candidate Profile

• Understands the difference between standard restaurant service and true luxury hospitality.
• Has a refined sense of etiquette, presentation, and professional conduct.
• Is naturally attentive, discreet, observant, and proactive.
• Can confidently serve high-profile guests while maintaining a calm and polished demeanour.
• Takes pride in delivering exceptional dining experiences rather than simply serving food and beverages.