F&B Sales & Operations Manager – Jakarta

PT BFI Finance Indonesia Tbk; Jawa Barat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Marriott Jakarta Pusat hotel is seeking an FB Sales Manager responsible for all food and beverage operations, including restaurants, room service and bars. You will oversee guest and employee satisfaction, maintain standards, and work to meet financial goals.

The role requires leadership of the F&B team, budget development and cost control, ensuring compliance with F&B laws, and delivering exceptional service. Experience in hospitality management and a strong customer focus are essential.

Qualifications

• Experience in food & beverage, culinary, or related professional area.
• Proven ability to manage budgets and drive financial objectives.
• Background in hotel or restaurant operations preferred.

Responsibilities

• Develops and manages financial, employee engagement and guest satisfaction plans for F&B.
• Leads F&B departments and supervises daily operations with a focus on service quality.
• Ensures compliance with applicable food and beverage laws and regulations.
• Provides coaching to team members and drives continuous improvement.
• Maintains high standards of guest service and cost control.

Skills

Budget development

Team leadership

Guest satisfaction

Cost management

Communication skills

Education

High school diploma or GED

2-year degree in Food Service Management / Hospitality / Business Admin

Job description

Marriott Jakarta Pusat hotel is seeking an FB Sales Manager responsible for all food and beverage operations, including restaurants, room service and bars. You will oversee guest and employee satisfaction, maintain standards, and work to meet financial goals.

The role requires leadership of the F&B team, budget development and cost control, ensuring compliance with F&B laws, and delivering exceptional service. Experience in hospitality management and a strong customer focus are essential.