F&B Host Atelier23 - Park Hyatt Jakarta

Hyatt Hotels Corporation; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Hyatt Hotels Corporation is hiring for a Server role within the Inclusive Collection, based in Jakarta. The candidate will support catering staff and lead a team to deliver exceptional events, upholding Hyatt's brand promise and high service standards.

Requirements include a hospitality degree, Indonesian nationality, and at least one year of experience in a five-star international hotel. English communication skills and a strong service mindset are essential.

Qualifications

• Indonesian nationality with a degree in Hospitality or related field.
• Has minimum 1 year experience in a similar position in 5 stars International Hotel Chain.
• Previous experience in Luxury Hotel or international experience are advantages

Responsibilities

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Hygiene, Health and Food Safety.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Performing personal and environmental hygiene in food and beverage business

Skills

Leadership

Business acumen

English communication

Education

Hospitality degree

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Hygiene, Health and Food Safety
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Performing personal and environmental hygiene in food and beverage business

Qualifications

• Indonesian Nationality with a degree in Hospitality or related field
• Has minimum 1(One) yearexperience in a similar position in 5 (five) stars International Hotel Chain
• Previousexperience in Luxury Hotel or international experience are advantages
• Strong in leadership and business acumen

Excellent English communication skills, strong guest service mindset and people management & development skills

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