Executive, Business Development

PaxOcean Group; Indonesia; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

PaxOcean Group is seeking an Executive, Business Development in Indonesia to drive revenue growth by expanding existing customer accounts and securing repeat business opportunities. The role focuses on identifying ship repair, dry docking, maintenance, and vessel conversion projects within customer fleets, and coordinating with internal teams to convert opportunities into orders.

Responsibilities include developing strong customer relationships, coordinating with Commercial, Estimating, and

Qualifications

• Bachelor's degree in Business Administration or related field.
• Experience in business development, account management, sales, or commercial roles in shipyard/ship repair/marine industries preferred.
• Good command of English, written and spoken.
• Proficiency in MS Office and business reporting.
• Strong communication, negotiation, and customer relationship management skills.
• Willingness to travel for customer meetings and vessel visits.

Responsibilities

• Develop and maintain relationships with existing customers including ship owners and fleet managers.
• Identify opportunities to increase repeat docking orders and shipyard services.
• Engage customers to understand schedules and upcoming projects.
• Create account development plans to increase retention and revenue share.
• Coordinate with internal teams to identify additional work opportunities.
• Follow up on inquiries, quotations, and approvals to improve conversions.
• Conduct regular customer visits and post-project follow-ups to strengthen relationships.
• Monitor market developments and competitor activities for growth.

Skills

Relationship building

Sales

Account management

Negotiation

English communication

Microsoft Office

Education

Bachelor's degree in Business Administration

Diploma in Business & Management Studies

Tools

CRM software

MS Excel

PowerPoint

Job description

Job Summary

Executive, Business Development is responsible for driving revenue growth by developing existing customer accounts, strengthening client relationships, and securing repeat business opportunities. The role focuses on identifying potential ship repair, dry docking, maintenance, and vessel conversion projects within customers fleets, understanding their future requirements, and coordinating with internal teams to convert business opportunities into confirmed orders.

Key Responsibilities

• Develop and maintain strong relationships with existing customers, including ship owners, ship managers, fleet managers, and technical superintendents.
• Identify opportunities to increase repeat docking orders, additional repair works, maintenance projects, and other shipyard services.
• Proactively engage customers to understand vessel docking schedules, fleet requirements, and upcoming projects.
• Develop account development plans to increase customer retention, revenue contribution, and the shipyard's share of customers fleet repair business.
• Coordinate with Commercial, Estimating, Project Management, Production, and Operations teams to identify additional work opportunities and address customer requirements.
• Follow up on enquiries, quotations, variation orders, and pending approvals to improve conversion rates and secure additional business.
• Conduct regular customer visits, business meetings, and post-project follow-ups to strengthen relationships and encourage repeat business.
• Monitor customer account performance, competitor activities, and market developments to identify opportunities for business growth.
• Maintain an updated pipeline of potential projects, customer account records, and revenue forecasts.
• Prepare regular reports on business development activities, customer performance, and progress against assigned targets.

Key Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, Maritime Studies, Engineering, or a related field.
• Relevant experience in business development, account management, sales, or commercial roles, preferably in the shipyard, ship repair, shipping, or marine industry.
• Good understanding of ship repair, dry docking, vessel operations, or shipyard services.
• Experience managing existing customer accounts and developing repeat business is an advantage.
• Good command of English, both written and spoken.
• Proficiency in Microsoft Office and business reporting.
• Strong communication, negotiation, presentation, and customer relationship management skills.
• Commercially driven, proactive, and results-oriented, with strong analytical and coordination abilities.
• Willingness to travel for customer meetings, vessel visits, and business development activitie

Education

• Bachelors in Business Administration
• Diploma in Business & Management Studies