Entertainment & Recreation Manager

Taman Safari Indonesia; Indonesia; On-site; IDR 120,000,000 - 230,000,000; Full time

Job summary

Taman Safari Indonesia is seeking an experienced Entertainment & Recreation Manager to lead the Entertainment & Recreation function within our Business Unit. You will set direction, standards, and priorities, and build a strong, accountable team while overseeing live shows, entertainment programs, attraction experiences, recreation, and guest experiences.

The role requires proven leadership, deep hands-on knowledge of live-show operations, and the ability to translate vision into executable

Qualifications

• Minimum 5 years of relevant experience in entertainment, live shows, theme parks/attractions, show production, recreation, TV/live production, or live-event entertainment.
• Minimum 3 years of team/function leadership experience, with direct responsibility for people, performance, planning, and operations.
• Strong practical understanding of live-show operations beyond project or vendor management.
• Strong strategic thinking, people leadership, decision-making, stakeholder management, and operational discipline.
• Ability to establish a clear vision and translate it into executable plans.

Responsibilities

• Develop the Entertainment & Recreation vision, annual plan, priorities, and 1–3 year development roadmap.
• Translate Business Unit objectives into KPIs, programs, accountability, and improvement priorities.
• Build a strong organization through team structure, leadership development, succession planning, coaching, and performance management.

Skills

Leadership

Stakeholder management

Strategic thinking

People management

Decision making

Job description

We are looking for a strong and experienced Entertainment & Recreation Manager to lead the Entertainment & Recreation function within our Business Unit.

This role is responsible for setting clear direction, standards, and priorities while building a strong and accountable team. The position will oversee live shows, entertainment programs, attraction experiences, recreation, and guest experiences, ensuring consistent quality, operational readiness, safety, and continuous improvement.

Key Responsibilities

• Develop the Entertainment & Recreation vision, annual plan, priorities, and 1–3 year development roadmap.
• Translate Business Unit objectives into clear KPIs, programs, accountability, and improvement priorities.
• Build a strong organization through team structure, leadership development, succession planning, coaching, performance management, and an accountable culture.

Entertainment, Shows & Attraction Experience

• Ensure live shows and entertainment programs meet high standards of quality, consistency, readiness, safety, and relevance.
• Oversee the full show lifecycle, from planning, production, rehearsal, performer and crew management, and technical coordination through live operations and evaluation.
• Regularly evaluate programs and determine whether they should be maintained, improved, refreshed, redeveloped, replaced, or discontinued.
• Work closely with Technical, Engineering, and Operations teams to ensure scenic elements, media, lighting, audio, props, interactive elements, and supporting assets have clear maintenance, inspection, and operational-readiness plans.
• Drive innovation and enhancements that increase guest engagement, participation, memorability, dwell time, and overall experience while considering feasibility, safety, and budget.

Operations, Guest Experience & Resources

• Develop a balanced portfolio of live shows, roaming/street entertainment, recreation, seasonal activations, special events, and interactive guest experiences.
• Use guest feedback, observations, and operational data to drive continuous improvement and innovation.
• Ensure manpower, rosters, show and rehearsal schedules, SOPs, contingency plans, budgets, vendors, and daily operational readiness are effectively managed.

Job Requirement:

• Minimum 5 years of relevant experience in entertainment, live shows, theme parks/attractions, show production, recreation, TV/live production, or live-event entertainment.
• Minimum 3 years of team/function leadership experience, with direct responsibility for people, performance, planning, and operations.
• Strong practical understanding of live-show and entertainment operations, beyond project, content, or vendor management.
• Strong strategic thinking, people leadership, decision‑making, stakeholder management, and operational discipline.
• Ability to establish a clear vision and direction and translate it into realistic and executable plans.